Customer service, behavior management
Resume:
Lillian Robbins
*********@**********.***
I have been a certified nurses assistant since 2001, specializing in working with residents with dementia and skilled care, helping them with daily living activities, doing a lot of troubleshooting and working in various challenging situations:
I have furthered my knowledge and experience by working with individuals with disabilities and mental health issues as a direct care professional (DSP), behavioral health professional (bhp) and CRMA.
I have taken medication administration classes in the past, including computer classes and am looking forward to furthering my knowledge in this area.
Work Experience
CNA — Certified nurses assistant
Bella Point Assisted Living — Bridgton, ME
December 2021 to present
© Worked with skilled care, rehab and dementia residents
BHP — Behavioral health professional
Bridges of Maine, LLC — Gray, ME
November, 2020 to January, 2021
+ Worked with a developmentally disabled child with autism, helping him to
work on coping skills.
DSP — Direct support professional
CRMA - Certified medication administration
Morrison Center ~ Bridgton, ME
September, 2019 to November, 2020
* Worked with developmentally, psychologically and physically disabled individuals. Gave medication.
CNA ~ Certified nurses assistant
Ledgewood Manor —Windham, ME
June, 2019 to September, 2019
© Care for skilled care residents
© Assisted nurses with rehab and dementia patients
CNA - Certified nurses assistant
Bridgton Health and Residential Care Center ~ Bridgton, ME
June 2017 to May, 2019
© Worked with dementia/Alzheimer’s, along with skilled care residents
CNA ~ Certified nurses assistant
St. Mary’s Health System (d’Youville Pavillion) ~ Lewiston, ME
November, 2011 to January, 2015
+ Provided long term care to dementia and skilled care residents
+ Provided care for residents with multiple types of diagnoses,
CNA - Certified nurses assistant
Ledgewood Manor Nursing Center ~ Windham, ME
June, 2004 to November, 2011
+ Provided care for residents with multiple diagnoses such as:
down syndrome, autism, and dementia.
+ Assisted activities director with residents” activities
CNA ~ Certified nurses assistant
WUvshinGreen Nursing Center ~ Bath, ME
February, 2002 to May, 2004
© Clinical
© Worked with skilled and dementia residents
Education
High school diploma
Scarborough High School
September, 1978 to June, 1982
Skills
* Conflict management 10+ years
* Behavior management 10+ years
© Customer service. 10+ years
© Mandt training. 1 Year
© Dementia/Alzheimer’s care. 10+ years
* Medication administration
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