Christy Carr

Johnson City, TN *****

adqqab@r.postjobfree.com

+1-423-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Advanced Call Center Technologies, LLC - Johnson City, TN August 2021 to Present

Retention, trouble shooting,creating new accounts

Patient Care Advocate/ Team leader

Care XM (Total Triage & TeleMed) - Johnson City, TN April 2020 to August 2021

Paging Doctors and or hospitals for patients and healthcare professionals. Scheduling appointments. Relaying messages from doctors ant patients.

Collections Specialist

Act - Johnson City, TN

April 2019 to April 2020

Call center collections

Shift Manager/Key Holder/ pharmacy tech

Walgreens - Johnson City, TN

February 2014 to April 2019

Leadership customer service cash handling data entry entering and filling prescriptions merchandising receiving vendors balancing cash reports,order entry Manager

ROADRUNNER MARKETS - Piney Flats, TN

May 2007 to January 2014

Data entry people management customer service cash handling scheduling received vendors and entered invoices

Education

High school or equivalent

Skills

• Scheduling

• Data Entry

• Receptionist

• Billing

• Filing

• Organizational Skills

• Management

• Sales

• Merchandising

• Marketing

• Microsoft Office

• Customer Service

• Customer Service Skills

• Inventory

• POS

• Retail

• Training

• cash

• Word

• Inventory control

• Pharmacy Technician Experience

• Triage

• Patient Care

• Order Entry

• Employee Orientation

• Supervising Experience

Certifications and Licenses

Pharmacy Technician

November 2016 to August 2020

Assessments

Supervisory Skills: Directing Others — Expert

April 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: Expert

Verbal Communication — Expert

April 2019

Measures a candidate's ability to effectively convey information when speaking. Full results: Expert

Retail Customer Service — Highly Proficient

May 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Highly Proficient

Management & Leadership Skills: Impact & Influence — Proficient May 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient

Problem Solving — Highly Proficient

May 2019

Analyzing relevant information when solving problems. Full results: Highly Proficient

Management: Motivating Others — Expert

May 2019

Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I give 100% at any job or task I Perform. I am a quick study a d enjoy learning new skills.

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