Customer Service Data Entry
Resume:
Christy Carr
Johnson City, TN *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Advanced Call Center Technologies, LLC - Johnson City, TN August 2021 to Present
Retention, trouble shooting,creating new accounts
Patient Care Advocate/ Team leader
Care XM (Total Triage & TeleMed) - Johnson City, TN April 2020 to August 2021
Paging Doctors and or hospitals for patients and healthcare professionals. Scheduling appointments. Relaying messages from doctors ant patients.
Collections Specialist
Act - Johnson City, TN
April 2019 to April 2020
Call center collections
Shift Manager/Key Holder/ pharmacy tech
Walgreens - Johnson City, TN
February 2014 to April 2019
Leadership customer service cash handling data entry entering and filling prescriptions merchandising receiving vendors balancing cash reports,order entry Manager
ROADRUNNER MARKETS - Piney Flats, TN
May 2007 to January 2014
Data entry people management customer service cash handling scheduling received vendors and entered invoices
Education
High school or equivalent
Skills
• Scheduling
• Data Entry
• Receptionist
• Billing
• Filing
• Organizational Skills
• Management
• Sales
• Merchandising
• Marketing
• Microsoft Office
• Customer Service
• Customer Service Skills
• Inventory
• POS
• Retail
• Training
• cash
• Word
• Inventory control
• Pharmacy Technician Experience
• Triage
• Patient Care
• Order Entry
• Employee Orientation
• Supervising Experience
Certifications and Licenses
Pharmacy Technician
November 2016 to August 2020
Assessments
Supervisory Skills: Directing Others — Expert
April 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Expert
Verbal Communication — Expert
April 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Expert
Retail Customer Service — Highly Proficient
May 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Proficient May 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient
Problem Solving — Highly Proficient
May 2019
Analyzing relevant information when solving problems. Full results: Highly Proficient
Management: Motivating Others — Expert
May 2019
Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I give 100% at any job or task I Perform. I am a quick study a d enjoy learning new skills.
Contact this candidate