Clerk Assistant Enrollment Advisor

Nikkie Hall

Cusseta, GA ***** 706-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

SKILLS

Time Management

Customer Relations

Attention to Detail

QuickBooks

Accounts Payable

WORK HISTORY

ACCOUNTING CLERK ASSISTANT 02/2022 to CURRENT

Rivercenter Columbus, GA

Used accounting software to prepare weekly and monthly financial reports.

Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Investigated daily variances and corrected errors to resolve discrepancies.

Processed incoming and outgoing invoices and payments.

SENIOR ENROLLMENT ADVISOR 05/2006 to 08/2015

University Of Phoenix Columbus, GA

Pointed students to relevant information about academic and personal support services available on campus.

Advised students individually and in groups on academic programs for individual interests.

Counseled students regarding course and program selection, class scheduling and registration and career planning.

Planned and promoted career planning presentations, work experience programs and career workshops.

FRONT DESK AGENT 10/2002 to 07/2005

Marriott Hotel Columbus, GA

Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.

Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Used internal software to process reservations, check-ins and check-outs.

Issued room keys to guests upon check-in and answered questions regarding proper use.

EDUCATION

Bachelor of Science Hospitality Management

University of Phoenix, Phoenix, AZ

Master of Arts Adult Education And Training

University of Phoenix, Tempe, AZ

High School Diploma 06/1997

Spencer High School, Columbus, GA

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