Sign in

Remote Agent Entry Clerk

Memphis, TN
$ open for discission
April 11, 2022

Contact this candidate




Carolyn Lachell Savare

**** ***** **** *******, ** 38111

901-***-**** Cell

I will provide the highest level of service, and professionalism, utilizing my education and experience. I am purpose filled, determined, and efficient in producing results for the job from start to completion. SYSTEMS SET/REMOTE JOB-READY

• Data Entry

• Revenue Cycle

• IPrivileges


• Cerner/Trace

• Person Locator

• TeleDirectory


• Coordinating 100


• Full Registration

• Push/Pull Images

• Enter multiples


• Imaging CD/Burn


• Encounters

• Liaison Recovery

• Policies


• Rhinogram

• ECW/11E

• Zoom Launch

meetings (Host -

• Co-Host)

• Changing



• Office 365,



OneDrive, Excel,


• WhatsApp

• Administrative obligations in radiology services full registration at least 100 patents, Accepting and entering multiples exam demands/receiving more than a 100 + phones calls

• Preparing imaging to CDs on demand Cerner and Trace/pull images from various sources

• Maintain up-to-date working knowledge of changing technologies/data entry

• Computerized data collection within the Microsoft Office environment

• Ability to resolve routine problems using policies and procedures CLS.2


St Jude Research Children Hospital. Employer Robert Half Talent Solution Remote Agent for the Command Center. Memphis, TN 03/23/2022 – 04/01/2022

• Joined the virtual call center for updates and shift change,

• distributing incoming and outgoing emails to the different agents,

• prepared Medical Records and sent them out electronically,

• Joined the virtual for the end of the shift pass down, and transfer Host – Co-Host privileges.

Christ Community Health Services. Employer Robert Half Talent Solutions Patient Services Representative/Registration Representative. Memphis. TN 11/13/2021-02/23/2022

• Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed.

• Schedules appointments via computer scheduling system, considering doctors’ weekly schedules, including on-call schedules.

• Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator’s initials, emails messages to nurses from physician offices.

• Schedules appointments and makes reminder calls or patient appointments and recall services within the health centers and dental centers.

• Answers questions from patients, refers questions to appropriate alternative source.

• Performs other duties as required.

• Greets patients.

• Facilitates completion of registration forms.

• Obtains updated patient demographic information and enters it into the practice management information system.

CLS .3

• Verifies insurance and PCP selection, if applicable.

• Schedules some outpatient tests and procedures dictated by providers in accordance with insurance company guidelines.

Methodist South Hospital. Memphis, TN 03/18/2018 – 09/21/2021 PBX Operator/Patient Access-Radiology Clerk 10/10/2016 – 03/17/2018 Customer Service

• Answer all incoming telephones calls, transfer some call to different room and offices

• Greeting, and sharing direction, and information of certain meetings for more than 100 associates, family members and guests.

• Coordinating at least 100 patients to different modalities within the radiology departments

• Burn CDs with proper imaging displayed

• Answer and dispatch calls/Paging overhead in the department of meeting location

• Receiving calls from modalities from radiology techs, for patient arrival/departure Southwest Tennessee Community. Memphis, TN 05/2012 - 03/2014 Work-Study Clerk, Academic Support, Communication, Graphics, and Fine Arts

• Filed teachers, and students’ documents,

• Created letters, memos, reports, and forms,

• Answered departments telephones

G4S Secure Solutions/Wackenhut. Memphis, TN 06/2006- 04/2011 Security Officer

• Answered telephones

• Monitored screens, reported any issues



Southwest Tennessee Community College. Memphis, TN 09/2011 - 06/2014

• A.A.S. Degree- Medical Technologies: Administrative Professional Technology Southwest Tennessee Community College. Memphis, TN 09/2011 - 06/2014

• Certificate: Microsoft Computer Software Specialist Kaplan University. Des Moines, IA 04/2015 - 08/2016

• B.S. Degree Health Care Administration


Methodist Le Bonheur Children Hospital. Memphis, TN 09/2012 - 09/2017 Unit Buddy/Quality Improvement

Volunteer - Care for children/Data Entry Clerk

• Held babies, gave children toys, played games, and took them to parties, arts crafts/ updated data to transfer paper records for computer files Christ Community Health Services. Memphis, TN 04/2016- 07/2016 Volunteer/Data Entry Clerk

• Software used e-MD's, Scheduled, rescheduled, and canceled appointments

• University of Memphis with CROW Step Ahead Program Family Dentistry D.M.D., Howard Glenn. Memphis, TN 08/2014 - 06/2015 Internship/Medical Assistant /Data Entry

• Software used Patterson Eagle Soft17.5

• Processed billing/insurance

• Signed in patients, set, and changed appointments CLS.4


1. Stephanie Brooks Butler 901-***-***-*** 2. Cathy (Farr) Levine 901-***-****, Administrative Assistant 901 268- 1920

3. Patsy Fancher 901-***-**** Director Thank you for your consideration,

Carolyn Lachell Savare

Contact this candidate