Customer Service Program Coordinator
Resume:
Akouvi Ayikpo
Chicago,IL *****
***********@*****.***
PROFILE
Detail oriented and organized individual looking to achieve experience in research, banking, and accounting. Interested in a work environment or career path in which style is welcome and produces results.
EDUCATION
- High School Diploma in Business at Sullivan High School (2011-2015)
- Associate of Art at Harold Washington College (2015-2020) EXTRACURRICULAR ACTIVITIES
- Dance
- Math
- Tutoring
- Poetry
- Theater
- School spirit projects
- Singing
AREA OF EXPERTISE
- Bilingual in French and English
- Experience with Microsoft office
PROFESSIONAL EXPERIENCE
Receptionist (05/2018-06/2019)
- Making phone calls
- Handling emails
- Taking appointment from customers
- Handling money
- Taking orders
Shift Leader at Panda Express(08/2017-05/2018)
- Cashier
- cooker
- Handling cash
- server (serving food to guests)
- deliver a great customer service experience
- Make customers feel welcome and comfortable
Shift leader at Chipotle (07/2016-07/2017)
- Cashier
- cooker
- Handling cash
- server (serving food to guests)
- Make customers feel comfortable and welcome
Front End Leader at Mariano’s Edgewater (10/2014-10/2017)
- Cashier
- Help cashier on the register
- Help customers
- Handle cash registers
- Handle cash
Ruhi Institute Youth Program (06/2013-06/1015)
- Participates in community building activities and acts of service dedicated to the social and cultural progress of the Colombian people
- Experience mentoring younger students in the program to guide them through the activities
Event Planning and Performance at Sullivan high school (01/2013-06/2015)
- Experience planning for Sullivan HS’s Black History Month assembly, including coordinating performers
- Creates choreography for school performances with a focus on African dance
- Wrote poetry for publication in the Sullivan HS newsletter, “I’m Just Saying” Theater Intern for Summer Camp
- Worked with children between the ages of 10-12
- Introduced and taught new games and activities to the children
- Demonstrated how to be respectful and polite
- Developed curriculum and implemented activities in classroom
- Lead activities and games and delegated responsibilities
- Collaborated regularly with team of interns, supervisor and others camp leaders
- Tutored middle school children in math
- Mentored children about community activities
- Walked children home and make sure they arrived safely
- Communicated children’s’ progress and future events to parents SKILLS AND ATTRIBUTE
- Respectful
- Friendly
- Responsible
- Honest
- Follow rules
- Hard working
- Get work done without instruction
REFERENCES
- Lindsay Hopkins: Theater Camp Supervisor
- *******.*.*******@*****.***
- Chandra Clark: Program Coordinator-Howard Area Community Center 312-***-****
- *****.*******@*****.***
- Kristi Relaz: Program Coordinator-Career & College Readiness 847-***-****
******@**********.***
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