CHARITY R. GANLEY
**** **** **** *, ******** PARK, MN 55428 PHONE: 612-***-**** EMAIL: *******.******@*****.***
OBJECTIVE
To make contributions to aid in the success of the organization through a positive professional attitude, dedicated work ethic and strong teamwork abilities. Highly motivated with a strong organizational abilities and interpersonal skills with an extensive background in client and customer services. Effective team player with proven ability to meet tasks with a positive attitude. Ability to be self-directed as well as an experienced communicator with abilities in both written and oral forms.
EXPERIENCE
1/2/2019 - Present New American Funding Maple Grove, MN
Administrative Assistant
Responsible for the opening and ongoing operation of the front office.
Provide administrative support which includes calendar management and scheduling of meetings.
Management of office spaces and assignments.
Management of facilities and repairs.
Responsible for opening loans that have been disclosed.
Responsible for ordering and maintaining levels of office supplies.
12/2016 – 12/31/2018 Marketplace Home Mortgage Maple Grove, MN
Administrative Assistant
Responsible for the opening and ongoing operation of the front office.
Provide administrative support which includes calendar management and scheduling of meetings.
Management of office spaces and assignments.
Management of facilities and repairs.
Responsible for opening loans that have been disclosed.
Responsible for ordering and maintaining levels of office supplies.
5/2016 – 12/2016 Marketplace Home Mortgage Edina, MN
Marketing Coordinator
Worked alongside a Loan Officer in a Real Estate office to add value to her services.
Responsible for assisting new real estate agents start the processes necessary for industry growth through social media, while maintaining industry compliance.
Taught classes to the agents about use of social media and how to market themselves to grow their business.
2/2013 – 5/2016 DELL EMC (Formerly EMC2) Eden Prairie, MN
Office Manager/Front Desk
Responsible for general office function including scheduling maintenance and working with IT remotely to resolve any issues.
Responsible for conference room schedules, ordered lunches for meetings and classes, and supply orders.
Responsible for calendar management and travel arrangements for the Commercial VP of Sales.
Responsible for reviewing compliance of and approving sales teams expense reports.
Responsible for management of a large-scale office space build out and ultimate relocation of office.
11/2011 – 4/2013 American Eagle (MOA) Bloomington, MN
Merchandising Lead
Under the direction of the Store Manager and Assistant Managers, assist staff and customers in quality service.
Responsibilities include proper display and placement of merchandise with a strong customer service skill set.
Responsible for managing closing teams in recovery of the store and merchandise.
10/2001 – 1/2010 Monticello-Big Lake Community Hospital Monticello, MN
Certified Nursing Assistant
Responsible for assisting in patient care
Responsible for hygiene care, assisting in clinical procedures, and activities of daily living.
Responsible for ordering procedures such as x-ray, lab test, and pulmonary tests.
Responsible for scheduling and data entry within multiple computer programs.
Responsible for educating patients on how to use medical equipment such as incentive spirometer, walker and passive range of motion machines.
Awarded a Moments of Excellence in 2007 for assistance in infant code.
Patient Services Representative
Responsible for the admission process of patients for both planned and emergency visits.
Responsible for aiding the Business Office in data entry.
Responsible for positive and effective services to patients
Aided the Central Scheduling Office in setting appointments for patients and physicians’ offices.
COMPUTER SOFTWARE SKILLS
Microsoft Office Suite, Outlook, SharePoint, Internet Explorer, Chrome, Adobe, Encompass, Epic.
EDUCATION
Bachelor of Science in Nursing: 2012
Minnesota School of Business/Globe University Richfield, MN
REFERENCES
Carol Widhalm Dell EMC (Formerly EMC2) Eden Prairie, MN
Manager
Heather Martin AEI Capital Corporation: Internal Wholesaler
Former Loan Officer at Marketplace Home Mortgage
763-***-**** *****************@*****.***
Toni Thomas Marketplace Home Mortgage/ New American Funding Maple Grove, MN
Underwriter/ Loan Officer
Malynnda Erickson Marketplace Home Mortgage/ New American Funding Maple Grove, MN
Loan Officer/ Assistant