Engineer Technician Customer Service
Resume:
Brian Harris
Sierra Vista, AZ *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Internship
Tucson Sugar Skulls - Tucson, AZ
March 2022 to Present
Ticket sales and General maintenance
Guest Service Representative
Arizona Diamondbacks - Phoenix, AZ
February 2022 to Present
Answering calls from season Ticket holders,Seating Guesting, Answering questions from guests Recreational leader sports
CITY OF SIERRA VISTA - Sierra Vista, AZ
October 2021 to Present
Helping to develop sports programs for the city of Sierra vista Medication Aide
Prestige Assisted Living - Sierra Vista, AZ
September 2021 to Present
Taking care of day to day living assistance for residents and passing out meds as needed. Calling doctors making appointments,notifying family and doctors of any changes in health of residents Sitter/Caregiver
Canyon Vista Medical Center
April 2020 to September 2021
Monitoring vital signs and Assisting with anything they may need Engineer Technician I
Jacobs - Sierra Vista, AZ
November 2016 to September 2021
Recording test daily on tablets, troubleshooting radio's used by the army and marines, loading software script and trouble shooting various other equipment. Recording test daily on tablets, troubleshooting radio's used by the army and marines, loading software script and trouble shooting various other equipment, using Microsoft,Word and Excel to record data. Caregiver
BrightStar Healthcare
April 2019 to April 2020
Helping patients with day to day living and doing med counts Direct Support Professional
Prestige Assisted Living - Sierra Vista, AZ
June 2015 to February 2017
Assisting clients with eating, dressing, monitoring vital signs, bathing and helping whatever else they may need. Med counts
Call Center Representative
Teleperformance - Sierra Vista, AZ
July 2011 to October 2014
Answering inbound calls for aarp part d prescription drug plan. Using company website to answer billing,coverage and pricing questions the customers might have. Using microsoft Word and Excel to record any important data from the call.
Direct Support Professional
Aires - Sierra Vista, AZ
June 2011 to July 2012
Feeding,Bathing,Assist with dressing,Toileting residents on a daily basis. Education
Global sports Management college certificate in Sports Management NYU - Remote
March 2022 to Present
College Degree in Sports Marketing
Full Sail University - Remote
March 2021 to Present
Ged in Ged
Cochise adult education center - Sierra Vista, AZ
2006 to 2006
Skills
• Microsoft word,excel and power point (10+ years)
• 40+ wpm (10+ years)
• Electrical
• maintenance
• Microsoft Word
• Training
• CAD
• Software Troubleshooting
Certifications and Licenses
CPR Certification
First Aid Certification
Assessments
Attention to Detail — Completed
May 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Familiar April 2019
Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.
Full results: Familiar
Work style: Conscientiousness — Expert
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Basic computer skills — Highly Proficient
April 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Highly Proficient
Attention to detail — Completed
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer service — Proficient
May 2021
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service — Proficient
March 2019
Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate