Customer Service, Computer Programming, Tech Support

Kylen Denny

E- mail: ********@*****.*** Phone: 587-***-****

**** **** ****** ** ********, AB

Highlights of Qualification:

● Previous work experience with Edmonton Public Library and the Summer Starts at EPL Program

● Dedicated and hardworking individual able to stay on task, while getting work done efficiently

● Skilled at providing efficient, friendly and insightful customer service

● Strong communication skills with clientele of all ages

● Thrives when working as a part of a team, interacting effectively with co-workers and supervisors

● Experience working with Children as a Student Page at EPL and as a school Volunteer

● Skilled with various information technology systems, including various programming languages, the Office Suite, multiple Operating Systems

● Valid Alberta Driver's License

Employment Experience:

Edmonton Public Library — Student Page Oct. 2018 - Mar. 2020

● Responsible for first line of customer service, shelving materials, nightly cleaning, filing returns, re-ordering shelves, and assisting with running the Summer Starts at EPL program

● Skilled and effective employee, maintained perfect shelving accuracy across all performance reviews Family Online Fishing Business — Assistant Mar. 2017 - Mar. 2019

● Duties included delivering packages, sorting hooks, filling orders and pulling orders Education:

University of British Columbia (Vancouver Campus) Sept. 2021 - Ongoing

● Undergraduate student in the Bachelors of Science program, specializing in Cognitive Systems

● Enrolled in 2nd year for the upcoming 2022 Winter Session in September W.P Wagner Composite High School Sept. 2017 - June 2020

● Recipient of Alberta High School Diploma

● Successfully completed the Advanced Placement program across all core subjects Volunteer Experience:

Hockey Helps Kids — Video Team

● A lead member for video and advertising on the winning team, raising over $40 000 for Sport Central, a charity dedicated to providing kids in need with equipment for various sports and activities Velma E. Baker Elementary School — General Volunteer

● Assisted staff in various jobs including setting up classrooms and helping students succeed.

● Processed book returns and restocked shelves for the school library Kylen Denny

E- mail: ********@*****.*** Phone: 587-***-****

4448 29th Street NW Edmonton, AB

References:

Lauren Bell

Library Services Coordinator – Meadows Branch

Email: ******.****@***.**

Timothy Wakulchyk:

Student Page Supervisor, Edmonton Public Library – Meadows Branch Email: ***.*********@***.**

Shelly Stevens:

Product Sales and Service Specialist, AMA Travel

Cell: 780-***-****

Email: *******.*******@***.**.**

Contact this candidate