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Concession Worker Customer Service

Saginaw, MI
April 07, 2022

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Sydney D. Dalton

**** ****** **.

Saginaw, MI ***04



To attain a challenging position in supply chain where I can utilize my skills and expertise, which include: effective oral and written communication, organization, team player, self-starter, problem-solving, creativity, perseverance, motivation and willingness to learn.


Bachelor’s Degree – Supply Chain Management

Minor: Data Analytics and Management Grad: May 2022

Northwood University Midland, MI

Dean’s Academic Achievement List- Fall 2020

President’s Academic Achievement List- Winter 2021

Lean Six Sigma Green Belt Certification- Fall 2021

Delta College Jan 2014–Jun 2019

Dean’s Academic Achievement List – Fall 2016

Vice-President’s Academic Achievement List – Winter 2017


Will Sub Jan 2022- Present

Substitute Teacher Carrolton, MI

Adhere to the curriculum and lesson plans assigned by the regular teacher.

Follow procedures and achieve lesson goals.

Assign and explain homework.

Oversee students outside of the classroom including in the hallways and cafeteria.

Always comply with all school regulations and policies.

Take attendance and document daily notes.

Ensure classroom and work is kept clean and orderly.

Oversee the normal classroom rhythms and activities.

Compile a report for the teacher for when he/she returns.

XPO Logistics Jan 2020-Oct 2021

Transportation Mgmt Operations Intern Midland, MI

Work with multiple chemical customers, carriers, and vendors for transportation

Verify and enter TL and LTL orders for shipping into XPO’s Oracle TMS

Setting up vendors to use the web site to enter orders for inbound shipments

Validate accessorial shipments and services before the carrier invoices XPO

Enter IT tickets into JIRA to fix issues with shipments

Worked in customer’s SAP system to review and validate information

Add financial codes and costs to shipments for carriers to get paid

Add reporting codes to shipments for strategic customers

Hamilton Street Pub Dec 2017–Dec 2019

Bartender Saginaw, MI

Provided high-end customer service by interacting with patrons

Memorized the menu to service customers efficiently

Created mixed drinks and served beverages

Maintained and restocked inventory

Kept bar equipment clean and managed all tasks to close the facility

Saginaw Bay Ice Arena Aug 2014–Jun 2019

Concession Worker Saginaw, MI

Registered sales on a cash register and handled money

Interacted with customers on a regular basis

Maintained and restocked inventory

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