Concession Worker Customer Service
Resume:
Sydney D. Dalton
Saginaw, MI ***04
*******@*********.***
CAREER SUMMARY
To attain a challenging position in supply chain where I can utilize my skills and expertise, which include: effective oral and written communication, organization, team player, self-starter, problem-solving, creativity, perseverance, motivation and willingness to learn.
EDUCATION
Bachelor’s Degree – Supply Chain Management
Minor: Data Analytics and Management Grad: May 2022
Northwood University Midland, MI
Dean’s Academic Achievement List- Fall 2020
President’s Academic Achievement List- Winter 2021
Lean Six Sigma Green Belt Certification- Fall 2021
Delta College Jan 2014–Jun 2019
Dean’s Academic Achievement List – Fall 2016
Vice-President’s Academic Achievement List – Winter 2017
EXPERIENCE
Will Sub Jan 2022- Present
Substitute Teacher Carrolton, MI
Adhere to the curriculum and lesson plans assigned by the regular teacher.
Follow procedures and achieve lesson goals.
Assign and explain homework.
Oversee students outside of the classroom including in the hallways and cafeteria.
Always comply with all school regulations and policies.
Take attendance and document daily notes.
Ensure classroom and work is kept clean and orderly.
Oversee the normal classroom rhythms and activities.
Compile a report for the teacher for when he/she returns.
XPO Logistics Jan 2020-Oct 2021
Transportation Mgmt Operations Intern Midland, MI
Work with multiple chemical customers, carriers, and vendors for transportation
Verify and enter TL and LTL orders for shipping into XPO’s Oracle TMS
Setting up vendors to use the web site to enter orders for inbound shipments
Validate accessorial shipments and services before the carrier invoices XPO
Enter IT tickets into JIRA to fix issues with shipments
Worked in customer’s SAP system to review and validate information
Add financial codes and costs to shipments for carriers to get paid
Add reporting codes to shipments for strategic customers
Hamilton Street Pub Dec 2017–Dec 2019
Bartender Saginaw, MI
Provided high-end customer service by interacting with patrons
Memorized the menu to service customers efficiently
Created mixed drinks and served beverages
Maintained and restocked inventory
Kept bar equipment clean and managed all tasks to close the facility
Saginaw Bay Ice Arena Aug 2014–Jun 2019
Concession Worker Saginaw, MI
Registered sales on a cash register and handled money
Interacted with customers on a regular basis
Maintained and restocked inventory
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