Brenda Franks
• Experience in receiving incoming calls and making outbound calls regarding insurance & commercial company
• Managed a high volume of data entry into the internal database
• Experienced with Medicare, Medicaid, and commercial insurance claims and guidelines
• processing medical claims and billing procedures and terminology
● Coordinated the medical billing and accounts receivables follow-up for the facility
• Managed a high volume of accounts receivables and payable and medical data entry into the internal database
• Follow up on invoices & collections
• Reviewed claims that had been rejected or denied to identify the root cause and resolve for reimbursement
Education:
University of Nebraska- Omaha, NE
A.S. Business
Omaha North High School- Omaha, NE
High School Diploma
Creighton University- Omaha, NE
Business Courses – Still Student
Professional Skills:
8+ Years’ medical billing
ICD-9 and CPT coding / Collector
Accounts payable/ Data entry
Proficient with Microsoft Word, Excel, and CRT system Experience:
Package Company (Association) SEPT 2020 - JUNE 2021
• Process different company payroll
• Data entry for new customers
• Spreadsheet and trace old accounts
• Working on collection accounts
•. Clean-up Work Projection
Northern Natural Gas (Environmental department/Temp position) Omaha, NE OCT 2019 - MAY 2020
• Accounts Payable Specialist/Data Entry claims and billing/Administrative Assistant
• Script trace documents, Invoices
• Scan documentations
• Audit accounts/ posting incoming mails
• Follow-up on telephone accounts & commercial collections
• Complete timesheets/collecting bad debts
• Input dates on inspector’s reports, work on Spreadsheets Calance Company (Medical) Omaha, NE SEPT 2016- MAY 2018
• Accounts Payable Specialist/Data Entry claims and billing/Administrative Assistant
• Script trace documents/collecting past due bills
• Scan documentations, customer service
• Audit accounts/ posting incoming mails & payments arrangement
• Follow-up on telephone accounts
• Complete invoices and credit card statements
Noll Company (Medical) Omaha, NE JAN 2015 – AUGUST 2016 Medical Biller/Customer Service Representative
• Provided follow-up on medical claims and insurance information
• Managed a high volume of data entry into the internal database
• Experienced with Medicare, Medicaid, and commercial insurance claims and guidelines
• Reviewed claims that had been rejected or denied to identify the root cause and resolve for reimbursement
• Experienced with writing appeals and provider communication to streamline the process
• Posted payments and reimbursements as needed/collecting past due medical claims
• Knowledgeable with processing medical claims and billing
• Answered incoming calls regarding insurance. & payments arrangement Clarkson Beneficial (Omaha, NE) NOV 2013 – DEC 2014 Medical Billing Specialist
• Provided follow-up on medical claims and insurance information & collections
• Experienced with writing appeals and provider communication to streamline the reimbursement process
• Proficient with Medicare, Medicaid, and commercial insurance claims and guidelines
• Reviewed claims that had been rejected or denied to identify the root cause and resolve for reimbursement
• Experienced with processing medical claims and billing procedures and terminology
• Posted payments and reimbursements as needed/interviewing new employees
• Coordinated a high volume of data entry into the internal database, medical records Methodist Physician Clinic (Omaha, NE) JUL 2009 – AUG 2012 Medical Biller/Insurance Fraud
• Coordinated the medical billing and accounts receivables follow-up for the facility
• Managed a high volume of accounts receivables and payable and medical data entry into the internal database
• Experienced with writing appeals and provider communication to streamline the reimbursement process
• Knowledgeable with processing medical claims and billing procedures and terminology
• Posted payments and reimbursements as needed/ working with attorneys
• Seasoned with Medicare, Medicaid, and commercial insurance claims and guidelines
• Reviewed claims that had been rejected or denied to identify the root cause and resolve for reimbursement/medical records/ Scanning Legal Documents, data entry on new clients, Incoming calls from the clients to resolve their problems, & collection with no insurance. Hearthland Insurance Medical Biller/HR Assistant APRIL 2007-JUNE 2009
• Coordinated the medical billing and accounts receivables follow-up for the facility
• Managed a high volume of accounts receivables and payable and medical data entry into the internal database
• Experienced with writing appeals and provider communication to streamline the reimbursement process
• Knowledgeable with processing medical claims and billing procedures and terminology
• Posted payments and reimbursements as needed/interviewing & training new employees g
• Seasoned with Medicare, Medicaid, and commercial insurance claims and guidelines
• Reviewed claims that had been rejected or denied to identify the root cause and resolve for reimbursement/trained 6 employees.
Summary:
• Experience in receiving incoming calls and making outbound calls regarding insurance
• Managed a high volume of data entry into the internal database
• Experienced with Medicare, Medicaid, and commercial insurance claims and guidelines
• processing medical claims and billing procedures and terminology
• Coordinated the medical billing and accounts receivables follow-up for the facility
• Managed a high volume of accounts receivables and payable and medical data entry into the internal database
• Reviewed claims that had been rejected or denied to identify the root cause and resolve for reimbursement, collect old accounts