Studio Assistant Customer Service
Resume:
Sinethemba Damane
Unit *** The Williams
Illiam Nicol Drive
Fourways
2191
****************@*****.***
Mar 12, 2022
Dear Mr/Miss
Thank you for taking the time to review my resume. I am interested in the Sales and customer service
position advertised online. My resume is enclosed for your assessment. Given my related experience and
excellent capabilities, I would appreciate your consideration for this job opening. My skills are an ideal
match for this position.
My customer service experience goes way back when I worked as a Customer Sales Agent at Edgar's. My
main responsibilities was solving customer related problems, politely and effectively. I was responsible for
generating sales in the store through exceptional communication skills, problem solving with a calm
personality and manner. My responsibilities included the day to day running of the store, merchandising
and attending to each and every client. I assisted in telephonic queries from customers, liaising with other
Edcon stores and Edgar's branch stores in East London.
I am a highly self-motivated, assertive, dynamic and energetic individual who is passionate about
excellence customer service. This comes with a clear understanding of good mannerisms, telephonic
etiquette, attention to detail and handling every challenge with calmness. I possess excellent skills intra
and interpersonal skills which enable me to function independently, up to date and be on speed. Retail has
also taught me to easily adapt and to be always eager to learn and reach new heights in productivity.
I would be the best candidate for this post because of my skills, passion and strong-will to provide excellent
services to customers. My good communication skills would help me produce good results and generate
sales. Customer service requires dedication, zeal, enthusiasm and passion for providing customers with
solutions to their queries and questions. These are the best qualities to describe myself. I am also multi-
lingual, to ensure that my communication with clients is effective regardless of their language of choice.
I hope you will find that I am qualified for the position you are trying to fill. Please let me know, If I can
provide you with any further information on my background. I appreciate you taking the time to review
my credentials and experience. Again, thank you for your consideration.
Sincerely,
Sinethemba Damane
Sinethemba Damane
Mobile: 060-****-***/074-***-****
E-mail: ****************@*****.***
About Me Detail Info
Address
Unit 408 The Williams, Illiam Nicol Drive, Fourways, 2191 Johannesburg
South Africa
Birth Date
10/Mar/1996
Summary
Self-motivated, enthusiastic, hardworking with skills in connecting with people
in person and over the telephone. Highly effecient, and energetic, with a special
focus on providing excellent customer service to customers, aimed at retaining
their business. Seeking a Sales and customer orientated position where I can
maximise my 1 year experience of excellent customer service skills, people's skills
and good time management skills.
Education Nyameko High School
2010 - 2014
National Senior Certificate
Experience Edgar's
2014 - 2015
Sales Assistant
- Day-to-day store keeping, handling customer interactions per day, giving
detailed, personalised, friendly, and polite service to ensure customer retention
and satisfaction.
- Visual merchandising
- Operating cash register till.
- Assisting customers in all the store sections.
Bathini Designs
2017 - 2018
Studio Assistant Intern
- Liaising with clients.
- Organising photoshoots.
- Telephonically orders.
- Assisting with fittings.
- Bookkeeping.
Inkanyiso Media - Zanele Muholi Productions
February 2019 - April 2019
Events Writer & Contributer
- Conducting interviews for events writing.
- Content creation for publication.
- Writing detailed reports.
Skills - Attention to detail
- Social Awareness
- Flexibility
- Problem solving
- Calm under pressure
- Exceptional communication skills
- Speed and goal orientated/driven
- Computer skills (Outlook & Excel)
- Good memory
Interest - Learning new languages, understanding people of different races, tribes, beliefs,
religions and opinions
References - Zuko Teto - "Edgars Northgate Mall"
Store Manager *******************@*****.**.**
- Yolanda Peterson - "Lulutho Grooming School" Youth Leader/Mentor
*******@********.**.**
Languages - IsiXhosa - Native language (exceptional listening, verbal and written skills)
- English - Second language (exceptional full command in listening, verbal and
written skills)
- IsiZulu - Third language (full command in listening, verbal and written skills)
- SeSotho - Fourth language (Decent listener and speaker)
Awards - Academic achievement (2011)
First position in Grade 9A class
- Certificate of appreciation
Punctuality (Nyameko High School)
- Academic achievement (2011)
Outstanding performance in English
- In Pursuit of Excellence
Most participative learner
Social Profile LinkedIn:
linkedin.com/in/sinethemba-damane-684b7012a
https://inkanyiso.org/category/durban/
Contact this candidate