Customer Service Warehouse Specialist

David Young, Jr

***** ******* ***** *****, **********, Kentucky, 40229, US • 502-***-**** • ***********@*****.*** Over 8+ yrs of warehouse experience, customer service And management skills. I am well-versed in the safe operation of heavy machinery such as pallet jacks, stand up lifts, forklifts, turret trucks, and 26’ box trucks. Warehouse Lead - June, 2019 to December, 2021

KCC MFG - Louisville, KY

Lead person for the coil uncrating station, and sub assembly dilveries. forklift, stand up, and turret truck operator

operated 26’ box truck

overhead Crain operator

Kept storage areas organized, clean, and secure to fully protect company assets. managed 4 employees

Owner/Operator - May, 2015 to April, 2019

DYC Enterprise LLC - New Albany, IN

Cable contractor for time Warner cable and spectrum customer service and problem solving

managed 18 field techs and payroll for techs

Kept track of fifteen truck's normal wear and tear and inspected the equipment to determine more urgent maintenance requirements. Cable Installer Technician ( contractor) - November, 2010 to April, 2015 PremierCC - Louisville, KY

Install cable, phone, and internet service in residential homes. trouble shooting and problem solving for customers experiencing issues. maintaining and stored equipment used for installs maintained my cool and patience by employing de-escalation techniques and providing positive customer support in the face of difficult customer situations.

Dryer Operator - February, 2008 to September, 2009 DDW, The Color House - Louisville, KY

Set up equipment for safe and efficient operation, packed and processed finished goods Double-checked raw materials to ensure they met the quality and quantity requirements. Moved raw materials and finished goods by hand or with the assistance of forklifts and other tools. Warehouse Specialist - May, 2004 to July, 2007

KBR ( Kellog,Brown, & Root) - Ft. knox, KY

Issued military gear to basic training soldiers

arranged old merchandise to be shipped to different army bases organized and stored military gear

operated forklift

operated 26’ box truck

PROFESSIONAL SUMMARY

WORK HISTORY

Professional painter - February, 2001 to November, 2003 Quality colors - Louisville, KY

Caulk, putty, cut and roll finished dry wall

used a sprayer to paint finished dry wall

drove the company van to different job sights

Leadership

management

Customer service

trouble shooting/problem solving

forklift/ stand-up lift

turret truck operator

26’ box truck operator

2000

duPont Manual High School - Louisville, KY

SKILLS

EDUCATION

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