Entry level Qa Analyst / Business Analyst / Project Manager

Canica Srivastava

adqp0n@r.postjobfree.com / 469-***-****(M)

Summary

Very strong communication, leadership & management skills with a proven track record of successfully managing projects on schedule & within budget in the Education Industry. Good knowledge and exposure to IT Business Analysis & Quality Assurance, having done requirements analysis and System / User Acceptance Testing on various web based applications . A strong team player with a passion for solving business problems. Computer Skills

Business Analysis, Software Testing, Project Management, Procare System, Web Applications, Microsoft Office - Excel, Word, Power Point Select Project Experience

Fitness Training Website BA/QA - Defined requirements and Conducted system testing for a FItness Training Front storeWebsite with over 20+ pages including a user registration / sign-up page, Personalization options, Front store etc. developed in HTML/ PHP/ MySQL. Childcare management & Billing system QA - Performed Setup and User Acceptance Testing for the Procare childcare management & billing system covering all key features like Attendance management, Billing & invoicing, Expense tracking, Student & family data, Meal tracking etc Digital Training Gaming App BA/QA - Defined the requirements an d Performed User Acceptance Testing for a Gaming App for improving typing speed using gamification around the protection from corona virus. Child care Management Process PM - Planned, delivered and managed the entire project for establishing the end to end child care management process, procedures and system, within a 3 month time frame and the original budget for a new childcare montessori business. Commercial Real Estate Leasing Website BA/PM - Defined the requirements and Supervised the implementation of a Commercial Real Estate Leasing Website. Ensured complete implementation within 3 weeks . The new website helped increased the traffic and new leads by over 15% Professional Experience

Director/Teacher –Heartland Montessory, Irving, TX 2021-Till Present

● Tested New Features of Procare -Childcare management & Billing system; and assisted with implementation & roll-out

● Created & managed schedules, planned curriculum, Identified risk & issues and worked with the team to mitigate them.

● Presented to prospective clients besides managing and teaching Montessori classes. Director – Irving Montessori, Irving, TX 2018-2021

● Managed and supervised a team of over 10 teachers - ensured optimal utilization of team within the allocated hours & budget constraints

● Conducted team meetings, prepared status reports, communicated with various state authorities to ensure compliance with regulations

● Defined the Business process and streamlined the operational & client engagement process - Grew the enrollment by over 200% Teacher – Rockbrook Montessori, Irving, TX 2015-2018

● Responsible for teaching kinder garden students - Created schedules, Planned curriculum and prepared & reviewed all reports .

● Engaged with parents to provide feedback and development plans for the students and address any issues or concerns .

● Organized and conducted Tours for prospective clients and communicated and explained all policies & procedures Teacher - Hand on Learning Center, Milpitas, CA 2005-06

● Responsible for teaching pre-kinder garden students - Created Weekly / Monthly plans for classes for creative activities

● Helped students develop their organizational & problem solving skills and improved their communication skills Banquet Sales Executive- Taj Luxury Hotel, Lucknow, India 1994-96

● Overall responsibility for sales & marketing of specialty restaurant in the Taj Five -Star Luxury Hotel, part of the $110B TATA Conglomerate

● Initiated various new promotions & events to increase sales - achieved an annual turnover of over $450,000 in first year of operations itself. Education

Montessori Certification, Collin County college, Plano, TX 2017 Post Graduate Diploma in Mass Communication, Public Relations & Journalism 1992-93 Institute of Professional Studies, Lucknow, India

Bachelor Degree – Psychology, Sociology and English. 1989-92 Isabella Thoburn College, Lucknow, India

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