Administrative Assistant Customer Service

Kendy D. Rengel V.

Administrative Assistance

e-mail - ***********@*****.***

movil - 786-***-****

Work experience

●Amazon Prime.

Shopper • Processing electronic purchases, complying with customer requirements, merchandising receiving and processing, assistance route transportation and logistics.

From 04-2019 to 07-2021

●Koby Electric.

Assistance • Sales Analysis, purchase order tracking, sales reports elaboration, Venezuela and Central America, Inventory Control. Distributors Koby Electric. Caracas - Venezuela.

From 04-2017 to 04-2018.

●POLINAC, C. A LABS,

Administrative Assistant • Update and Control of prices, application of discounts according to negotiations, elaboration of statistics of sales by product and by region at national level, analysis of purchases, coordination of the logistics of the offices, public relations with suppliers, Monitoring of collections, management of CEN system, Sincronet, Exact Globe, Trade Place, elaboration of management presentations for cycle meetings, coordination of marketing events, Sales Congresses, medical congresses, assistance in key accounts, Entry and classification of new customers, analysis of sales behavior according to turnover of products in independent establishments and chains. Caracas - Venezuela.

From 10- 2008 to 04-2017.

Education

●(IUTA), Institute of Industrial Administration Technology

Caracas – Venezuela (2010) TSU Administration of Human Resources.

●University Santa Maria Economy (Caracas- Venezuela) (2000-2002)

Summary of Qualifications:

Proactive, dynamic, organized, responsible and enterprising. Suitable to apply training processes and personnel selection, management of computer programs (Word, Excel Advanced, Quickbooks, Power Point, management of office equipment, domain of the program CEN (Electronic Business Center), Sincronet, Tradeplace. Domain in the management of networks (Internet, Intranet). Assertive communication, excellent interpersonal relations, capacity to work in a team under pressure environments, experience in the administrative area, purchases, customer service, Trade marketing, telesales, oriented to achieve the objectives and Comply with the established.

References Available Upon Request

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