Customer Service Engineer

THOUFEEK AHAMED A

Mobile: +91-965*******

Email: *************@*****.***

OBJECTIVE

Intend to Build a Career With Leading Corporate of Hi-Tech Environment With Committed and Dedicated People, Which Will Help Me to Explore Myself Fully and Realize My Potential. Willing to Work as a Key in Challenging and Creative Environment.

EDUCATION AND PROFESSIONAL QUALIFICATIONS

Degree:

Bachelors in Electrical and Electronics Engineering With 6.72CGPA,

Dhaanish ahmed institute of technology,Coimbatore(2018)

Diploma:

Diploma in Electrical and Electronics Engineering with 80%,

Al-Ameen Polytechnic College,Erode(2015)

Certification:

PLC and SCADA,

Auto CAD

PROJECTS INVOLVED

PROJECT #1:

TITLE:

HRBRID CONVERTER TOPLOGY FOR REDUCING TORQUE RIPPLE OF BLDC MOTOR

CLIENT :

Main Project (Project Done at dhaanish ahmed Institute of Technology,Coimbatore)

PROJECT #2:

TITLE:

ELECTRICAL TENSION LEVEL BASED APPLIANCES SWITCHING

CLIENT :

Main Project (Project Done at Al-Ameen Polytechnic College, Erode)

PROJECT #3:

TITLE:

REGULATED POWER SUPPLY WITH CURRENT LIMITING(RPS)

CLIENT :

Mini Project (Project Done at dhaanish ahmed Institute of Technology

Coimbatore)

PROFESSIONAL EXPERIENCE

Experience #1

Company Name:

TONY ENGINEERING, TIRUPPUR

About Company: Authorised supplier for dying machine manufacturing

Designation:

Production Supervising (Supervisor)

Duration:

JULY 2018 – March 2020

KEY RESPONSIBILITIES :

Reporting The Site Status Day By Day Also Handling The Detailed Report Documents.

Responsibility to Solve The Minute Problem In Site.

After Preparing The BOQ, Get The Approval From The Client And The Higher Official.

Visit The Site Periodically So That to Confirm The Work Is Gone as Per Plan or Not.

Updating Price as Per Market Value.

Attending Weekly, Monthly, Quarterly Project and Sales Meeting.

PROFESSIONAL CAPABILITIES

Develop the project as per specifications and as per the customer requirements.

Ability to problem solving at site also doing precaution for the problem.

Capability to increase the efficiency of site activities, workmanship with quality.

Teaching environmental care and safety methods.

Have good communication skill between any types of manpower sites.

Experience #2

Company Name :

GOLDEN POWER CONTOLS

Designation :

Service Engineer

Duration :

August 2020 – Present

KEY RESPONSIBILITIES :

Responsible For Recruitment and Onboarding of Interested Retailers and Wholesalers, Building and Maintaining Strong Professional Relationships with Them.

Handles The Enrolling of Customers For The Products and Services on The Reliance B2B Platform Within The Assigned Territory.

Responsible For Training and Also Troubleshooting For His Set of Customers With Respect to The Platform And Any of Its Products Or Services.

Responsible For Achieving On-Boarding Targets, Adoption Targets, Sales Targets And Delivery of High Quality Customer Service to Existing and Potential Customers.

KEY IT SKILLS

Auto CAD

MS Office Projects

Windows, Mac and Linux

PERSONAL DETAILS

Language :

English, Tamil

Nationality :

Indian

Date of birth :

27/01/1997

DECLARATION

I here by declare that the information finished above is true to the best of my knowledge (THOUFEEK AHAMED A)

Contact this candidate