Assistant Manager Associate

RAJWINDER KAUR

***** ******* **** **** ****, WA *8032 · 425-***-****

************@*****.***

EDUCATION

MAKODAR, INDIA

TAGORE HIGH SCHOOL

High School Dipolma

* ***** ** ***-******* school related field

EXPERIENCE

AMAZON.COM

SEPTEMBER 2020-CURRENT

T3 SEASONAL PROCESS ASSISTANT

-Successfully ran floor during peak with minimal manager supervision

-Own productivity tracker for front half nights during peak

-Own focus metrics in WASH for front half nights during peak while AM’s on vacation

JULY 2020-SEPTEMBER 2020

T1 Amazon Associate – Pack Singles

Contributed to a positive work environment and helped bridge knowledge gaps among your peers, Pas and AMs. Escalated issues at SOS/EOS for handoff, and performed all processes with quality, efficiency, and focus.

Process Guide

-Top performing associate across all paths

-Coached 10+ associates in SmartPac through process guide keypad rollout, which drove a reduction of over 30% for missing item DPMO compared to other shifts.

-Trained and developed 1 process guide

Problem Solver

-Trained and developed 2 problem solvers

-Trained in CW1k, Smalls, Mix, and SmartPac as a PG and PS

-Coached associates about leaking items, safety concerns, which drove a 40% reduction in missing items

DECEMBER 2019 – JUNE 2020

SUBWAY – ASSISTANT MANAGER

Owned staffing management which included hiring, training and scheduling employees. Focused on labor management of 5+ employees in a high-stress environment.

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