Nenai Kum
Information Technology Major* *.* GPA
Silver Spring, MD 20904
**********@*****.***
EXPERIENCE
Panera Bread, Silver Spring Maryland— Cashier/Server February 2019 - February 2021
Engaging with 50-75 people per shift. Memorizing over 50 menu items, as well as rotating specials in order to give customized recommendations for the guests. Gained knowledge on how to resolve escalating conflict resulting in satisfaction of the customer.
Catholic Charities St. Elizabeth Nursing Home, Baltimore Maryland — Volunteer
November 2015 - January 2017
Daily tasks included shadowing registered nurses and geriatrics nursing assistants, while forming meaningful relationships with the elderly. Bath and Body Works, Columbia Maryland— Cashier/Sales Representative
June 2021 - Present
Maintained a clean, organized inventory and curated displays of rotating seasonal items and accessories. Implemented strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction. EDUCATION
Towson University, Towson Maryland — Sophomore
August 2020 - May 2024
Information Technology Major. 3.4 GPA. Towson University Dean of Scholars
James Hubert Blake High School, Silver Spring Maryland — High School Diploma
August 2016 - June 2020
3.2 unweighted GPA, 4.1 weighted
SKILLS
Leadership, Communication,
Critical Thinking,
Adaptability
Proficient in C++& Java
Proficient with Apple,
Microsoft, & Adobe Software
.
AWARDS
Towson University Dean's
List of Scholars(2021)
Alpha Phi Alpha Fraternity Inc.
Alpha Scholarship Endowment
Fund IUL(2018)
W.E.B. DuBois Academic
Achievement Award of
Excellence from the Montgomery
Chapter(2018)
The NAACP African American
Academic Excellence
Award(2017)
NAACP Parents’ Council
Certificate of Achievement(2016,
2019)