Office Project Manager

IT PROFESSIONAL – HEALTHCARE

Decisive, creative, results-driven Healthcare IT Professional offering a unique blend of management skills and over twenty years of broad healthcare experience. Experienced Consultant, Project Manager and Client Services Executive. Organized, energetic, and ambitious professional with experience managing enterprise implementations of multiple vendor clinical healthcare information and EMR/EHR systems. Expert in gathering, analyzing and defining business and functional requirements, process-mapping initiatives, and designing/re-engineering processes, workflows, analytics, and technology solutions for healthcare systems. Proven ability to lead seamless implementations and deliver next-generation solutions improving revenues, margins and workplace productivity. A strategic visionary with a clear sense of purpose and urgency when faced with diverse challenges; adept at providing leadership and ensuring initiatives support strategic mission of the organization. Proficient in developing and sustaining mutually beneficial client relationships and loyal clientele. Recent Implementation of Allscripts Sunrise Surgery Application. Project Management Methodologies to include Waterfall and Agile.

Expertise Highlights

Healthcare IT Consulting

Software/Clinical Electronic Health Record Systems Implementations

Workflow/Process Mapping

System Optimization

Government – Healthcare Reform

Program and Project Management

Operational Assessments

RFP/System Selection/Contracting

Client and Staff Management

Budget

Professional Experience

ATOS

Senior Project Manager II 2018 - Present

Provide overall oversight and management for the development and deployment for Allscripts Projects.

Ascension

Acute Care Application Manager 2015-2017

Provide overall oversight and management for the development and deployment of Allscripts Sunrise Surgery solution in 4 acute care hospitals. Responsible for day to day management and support of clinical applications that include Pharmacy, OB, Patient Record (HIM) and the Electronic Health Record.

Employee Management

Hospital Management

Vendor Contracts

TCO Total Cost of Ownership ROI

Budgets

System Implementations

Security/Chan Audits

Leadership Meetings

Project Management PMO Office Project Review

Blue Care Network (Contract) 2015 – 2015

Project Manager – Delivery Lead

National Healthcare Reform – Open Enrollment

Ownership of project delivery responsibility across IT platforms and organizations and has overall accountability for end-to-end delivery of a project

Includes ensuring the project and solution are defined and delivered in a manner that will achieve the end business value

Responsible for technical, business and delivery related project activities (e.g. budget and cost management and delivering to requirements)

Management of 30 IT staff

University of Michigan Health (Contract) 2014-2015

Project Manager

Responsible for ICD-10 transition to increase code set to be used for reporting and diagnosis procedures on healthcare transactions

Remediated confirmation of thirty (30) systems to assure ICD-10 application readiness

Coordinated between project teams for regression and integration testing through activation which is scheduled October 2015

Environment: ALM, Share Point

Project Management

Acute Care Team Meetings

PMO Office Project Review

Budget

ICD-10 Compliance

Customer/Vendor Meetings

DewPoint State of Michigan (Contract) 2013 - 2014

Project Manager

Healthcare Reform (Obama Care Implementation for State of Michigan)

Tools: SEM Methodology, Share Point, Change Point

Responsible for Project Management and Implementation to meet Medicaid requirements for 7 of the state applications by 10 / 1 deadline for Medicaid Compliance, Health Care Reform, Applications included the following SACWIS, MICSES, Adoption Subsidy, Data Warehouse, AFCAR, ASCAP, Maximus, Bridges and Correspondence System

Compuware

Project Manager 2010-2014

Led the health systems’ new clinical decision support surveillance EMR system implementation across the enterprise assisting clinicians and physicians in monitoring for adverse events and patient condition change alerts, healthcare-associated infections, and providing evidence-based guidance for treatment resulting in a 20% reduction in antimicrobial use ($1M savings) and infection rates within the first year of implementation.

Tools: eClinicalWorks EMR, Quest, Biotech, Atlas, Michigan Health Connect, CRT, DrFirst, Allscripts, eTHOMAS, Misys and Gateway EDI

Responsible for Project Management and Implementation of Practice Management, EHR, Interface design, testing and implementation for outside lab companies

Responsible for interface design, testing and implementation for multiple practice management systems and was also responsible for infrastructure configuration

Worked with HIE team to retrofit live practices for the lab interfaces up to Michigan Health Connect

Served as main point of contact for Project Team and vendors.

McLaren Health System 2009-2010

Corporate Information Systems Materials Manager

Tools: McKesson, Pathways Materials Management, Paragon Financials, Pyxis, Premiere – Supply Chain Advisor, Omni Cell, HMS, and SMS

Manager of Employees and primarily responsible for participation and planning of all major data processing, system implementation, item master cleansing for hospital materials systems for eight hospitals

Charge master hospital committee, Rev Cycle, contract management and vendor relations

PHNS 2004-2009

Customer Site Executive, IT

Tools: McKesson, Pathways Materials Management, Paragon Financials, Pyxis, Premiere – Supply Chain Advisor, Omni Cell, HMS, and SMS, AS/400, Cerner Classic (lab, rad and pharmacy).

As IT site executive, served in a leadership capacity in project management, customer service and coordinated and led the monthly Executive IT Steering Committee

Responsible for presenting hospital department IT requests to hospital administration, ability to understand process flow for clinical and non-clinical systems was vital in successful implementation

Project Scope

Budget

Oversite of on Site Field Services at McLaren

Select Specialty Hospital 2000-2004

Ann Arbor, MI

Human Resources Manager

Tools: Kronos, Oracle Payroll

Employee Hiring

Payroll

Budget Planning

License management

Vendor contract management

As HR Manager responsible for Payroll, Time Keeping, Direct report to CEO

Flint Osteopathic Hospital (Ascension) 1990-1996

Unit Clerk ER; IT Analyst

Tools: Cerner; SMS

Worked full time in ER as a unit clerk and part time in IT assisting with application testing in Cerner

Education

University of Michigan Flint ITY

Associates of Applied Science

University of Phoenix

Bachelor of Business

Professional Affiliations

HIMSS: Health Information Management Systems Society

ABWA: American Business Women’s Association

SHRM: Society for Human Resources

AHRMM: Materials Management Association

Training/Implementations

Support

PMP

Agile

ITIL – PHNS

Six Sigma Lean Management

Crystal Reports

Pathway Materials Management – McKesson

eClinicalWorks

Paragon Financials

Oracle

Crystal Reports

Kronos

PACS

HMS

AllScripts (EHR)

Orbit

PIE (EMR)

PCS (EMR)

Heat (Ticket Tracking)

Omni Cell

Pyxis

Supply Chain Advisor

Speak Up – Public Speaking

Effective Speaking

ITIL

Cognos Reports

Crystal Reports

AS / 400 Query Writer

RPG Query

Budgets

Contract Management

Crystal Reports

Cognos Reports

Payroll/ Budget

Vendor Management

IT Steering Committees

Physician Credentialing

Employee Management

Interfaces

VOIP

Construction

Network

Infrastructure

RPG Query

ITIL Methodology

SEM Methodology

Change Point

Share Point

Information Technology

Human Resources

Supply Chain

Payroll

Hospital Operations

Contract Management

Practice Management Scheduling

Change Point

Share Point

EMR / EHX

Medicaid Compliance Program

Finance / AP

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