Jan ****
L I N D S A Y M O R T O N
*********@*****.***
Statesboro, Ga 30458
PROFESSIONAL SUMMARY
Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Skilled team player with strong background in different environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
SKILLS
Customer relations Reporting and documenting
Multi-line telephones, inventory control(SIMS), people and time management, policies and procedures, Verbal communication
Problem-solving Administrative support
EXPERIENCE
Lowes March 2021 to present
Has worked in several departments, now customer service, inventory management control, policies and procedures, money management, internet order pickups, solving problems on the go, payments, returns, works hand in hand with management
Inspector, GA FSIS, Aug 2021 -Dec 2021, Statesboro, Georgia Carefully documented findings such as weights, quantities and grades in daily reports. Sampled products and conducted tests based on item type, quality grading requirements, and regulatory standards.
lead team to highest standards to ensure only highest quality food grade samples were passed Administrative Assistant, Van Solkema Produce, Apr 2016 Jun 2019, Glennville, Ga Answered incoming calls and directed messages to correct party. Responsible for all office and clerical duties including payroll, payable/receivables, inventory of goods, maintained up-to- date organizational charts. made copies, faxes and all other correspondences.
Hairstylist, Backstage Salon, Oct 2008 Aug 2014, Bedford, Va Advised customers about current styling trends and optimal designs to flatter different faces. Applied bleaching and coloring agents to achieve customers' desired hair colors. Taught customers about proper haircare and styling techniques to improve day-to-day satisfaction with cuts.
Assistant Manager, Ruby Tuesday, Jun 2006 Jan 2009, Bedford, VA Supervised hourly and temporary personnel, provided work direction, and reviewed work processes.
Answered questions and recommended solutions to address customer complaints. Evaluated employee performance and mentored underperforming staff with service-focused initiatives.
Met with sales leadership to provide detailed reporting on overall team performance. EDUCATION
Cosmotology
Central Virginia Cumminity College Lynchburg, Va LM
High School Diploma, General Studies May 1984
Pinewood Christian Academy Bellville, Ga