Service Representative Customer
Resume:
Tammy Thibedeaux
**** ********, ********, *****, *****, US
***********@******.***
Professional Summary
CuStomer-1ocused Sales Kepresentative with & years of experience solving problems for clients
Professional with 8 years of progressive experience in the field who is highly organized and detail-oriented.
Skills
Advertising
Team management
Operations management
Sales
Process improvement
• ror resolmon
Sales
Budgets
Financial records and processing
Satetv measures
Education
Medical Insurance Coding - Some college (No degree)
Remington College - Greenspoint Campus - Houston, Ix
Work History
Retal Supervisor - lune. 2014 to Present
Baptist Hospitals of Southeast Texas - Beaumont. TX
Was in charge of end-to-end stock management, which included incoming inventory inspection, shell
merchandising, and shrinkage prevention
Entered data into the [Software] svstem, including payments, account information, and call logs
Cut costs by renegotiating vendor contracts to eliminate waste and increase efficiency.
Individual employees were assigned jobs based on their previous training, current abilities, and general
knowledge
Monitored cashiers' work and balanced registers to maintain strong financial controls
Assisted customers in completing purchases, locating items, and enrolling in reward programs in order
to increase customer lovaltv, sausfaction, and sales.
Helped customers by answering their questions and completing their requests
Entered and priced inventory to help with efficient restocking
keturned change and currency and processed debit and credit card pavments with a Number% accuracy
dalt
Inspired employees to succeed and identified areas for improvement, resulting in a Number % increase
in etticiencu.
Customer Service Representative - February, 2012 to August, 2013
West Asset Management - Lexarkana, Arkansas
Kept accurate and current customer account data with manual form processing and
informauo!
undates
Answered customer calls promptly to avoid long wait times on hold.
Promoted available products and services to customers during service, account management, and order
kept customers happy by Implementing forward-thinking Strategies that focused on meeting their needs
and resolving their concerr
Gathered customer feedback and made process changes in order to exceed.
Contact this candidate