Services Specialist Human Resource
Resume:
P
Roxanne Patterson
*******.****@*****.***
Joanna, SC, 29351
SUMMARY
Dedicated human services professional promoting a 10-year career of providing exemplary support and assistance to clients. I am looking for remote employment due to my physical limitations. Able to stay calm in stressful environments and enjoy a challenge.
SKILLS
Client support and assistance
Client meetings
Documentation and reporting
Proofreading/editing
Writing
Communications
Relationship Development
Safety inspections
Problem Resolution
Public speaking
EXPERIENCE
Human Services Specialist
Clinton, SC
Whitten Center/ Jan 2011 to June 2019
Completed accurate legible documentation for client profile as outlined by policy, reports and observations.
Analyzed numerical and narrative data from automated system to interpret eligibility determinations.
Took part in staff trainings, workshops and meetings to build upon a developed skill set and gain a better understanding of tasks and responsibilities.
Attended meetings and participated in staff development training activities.
Prepared documents necessary to initiate, continue and modify public assistance.
Increased improvement initiatives using verbal prompts and hand over hand assistance, troubleshooting problems for corrective action.
Created and implemented highly effective and individualized human resource solutions for clients.
Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
Strengthened traceability by developing organization systems for records, reports and agendas.
Supported executive decision-making by reporting on metrics and recommending actionable improvements.
Soldier
Laurens, SC
Army/ Nov 2004 to Nov 2010
Completed 5 patrols of assigned areas within operations areas.
Maintained rifles, machine guns, mortars and hand grenades and accounted for all weapons.
Created document filing system, organizing mission-critical documents within SCIF facility.
Provided daily briefings to Bio safety on such topics as safety and risk assessments.
Commanded more than 2 arms combat patrols on foot and in vehicles.
Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
Patrolled restricted areas and authorized access for permitted personnel.
Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
Trained and instructed subordinates and supported units on NBC training.
Assured consistent quality control through development of spreadsheets, item lists and other documents to track materials in company inventory.
Led diverse training simulations to prepare teams for combat and emergency situations.
EDUCATION AND TRAINING
High School Diploma
Clinton High School May 2005
Clinton, SC
Ultimate Medical Academy - Clearwater Jan 2020
Clearwater, FL
HOBBIES
I love to read, write, hiking on nature trails, camping, being outdoors, completing a 5000 piece puzzles, and do it yourself crafts.
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