Security Director Customer Service
Resume:
Objectives
I am hoping for the opportunity to apply my knowledge and training to help keep your company a safe and healthy place for employees and customers.
Experience
Bunge Security, Channahon IL
Shipping and receiving November 2021- Present
My responsibilities were as follows: Being part of customer service while assisting drivers in doing their paper work and checking in the drivers using the SAP system and seal up the truck.
PSC Security, Joliet, IL
Assistant Security Director July 2020 – March 2021
Security Officer/Dispatcher, July 2018 – February 2020
My job description is as follows: The director is to lead, manage, train, supervise and evaluate security officers
in their assigned duties. The director will implement company policy and procedures to ensure the
department runs as outlined. The director is the liaison for center management staff in communications with the security department, police department, and fire department.
My job responsibilities were as follows: checking I.D.’s, observing patrons for suspicious behaviors, patrolling inside perimeter, patrolling outside perimeter on occasion, standing post, watching surveillance, talking with/directing patrons, answering phones, offering information to patrons, taking radio calls, and required reports. As Assistant Director my job was to handle different tasks, such as payroll and matching a budget with a set amount of hours. Covering hours when officers call off. Making schedules work with multiple different officer’s availability. Working closely with the mall management staff.
Visiting Angels, Orland Park, IL
CNA/Caregiver, May 2008 – June 2012
My job responsibilities were as follows: attending to elderly client’s personal needs, ran errands, cleaned, meal prep, and companionship.
Rosewood Care Center, Joliet, IL
CNA, April 2011 – October 2013
My job responsibilities were as follows: attending to elderly client’s personal needs---feeding, bathing, changing, dressing, and ambulation.
Education
Joliet Junior College, Joliet, IL, CNA, 2011
CNA coursework and earned CNA license
Communication
I have obtained a PERC card, CPR certification, CNA license and a liquor license.
References
Du Anne Tikkanen, Caregiver, North Star Services, Inc
Amanda Gerhard
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