Customer Service Agent

CIERRA HOGUE

CUSTOMER SERVICE/ PERSONAL CHEF

PERSONAL PROFILE

I'm an experienced customer service

representative with a verifiable track

record of resolving complex issues

quickly and winning customer loyalty.

I’m a team player and very flexible. I

also can lead and train anyone.

HIGHLIGHTED

SKILLS

Conflict Resolution

Excellent Communication Skills

Troubleshooting

Service and Support

Great Attention to Data

Supervisor

‘Team Lead

Sales

Personal Chef

CONTACT

INFORMATION

phone : 317-***-****

Email:**********@*****.***

Address: 4312 Dulles Dr,Fort Worth, Tx 76155

WORK H I S T O R Y

Culinary Supervisor/ Floor Manager

Addressed customer service inquiries in a timely

fashion.

Achieved a customer satisfaction rating of 98%.

Provided input in improving internal processes.

Perform preventive maintenance on garrison and

field kitchen equipment.

Operate, maintain, and clean field kitchen

equipment.

Bake, fry, braise, boil, simmer, steam, and sauté as prescribed by Army recipes.

Lead a Team of 15 highly trained soldiers.

Maintain $500,000 worth of equipment.

Teach and train soldiers.

U. S. Army 2011-2020

Customer Service Agent

Addressed customer service inquiries in a timely fashion. Achieved a customer satisfaction rating of 98%.

Provided input in improving internal processes.

Team lead position, interact with calls.

Assist and solve customers’ account and equipment problems. Document interactions during Tier 1 technical support. Teleperformance 2007-2009

E D U C A T I O N

American Intercontinental University

Maintained a 3.0 GPA

BA in Business Administration, 2019-Current

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