Front Desk Customer Care

Naje` Sandoz

****.******@*****.*** 323-***-****

Education

Herbal Academy, Online

Herbalist Certificate

●Currently enrolled

●Study of Herbs Art and Science

Kean University, Union, NJ

Bachelor's Degree

●Attended Fall 2017 - Spring 2018

●Studied Economics

William Paterson University, WAYNE, NJ

BACHELOR'S DEGREE

●Attended Fall 2015- May 2017

●Studied Global Business for two years

Oakcrest High school, Mays Landing, NJ

High School Diploma

●Attended September 2012-2015

●3.0 GPA

Cedar Creek High School, egg harbor city, NJ

High School Diploma

●Attended September 2010- June 2012

●Enrolled in school Engineering Magnet Program

employment

Pitfire Artisan Pizza, North Hollywood, CA

Host/Server/food prep /Cashier/ Bartender/Busser

●January 2021 - Current

Starbuck, Glendale, CA

Barista /Cashier/ New Hire trainer

●October 2021 - February 2022

Lemonade Restaurant, Venice, CA

Server/food prep /Cashier/ New Hire trainer

●February 2021 - May 2021

Podshare, Venice, CA

Front desk/Administration and Head of Housekeeping

●May 2020-February 2021 (Work 35 hours per week)

Responsible for

oPerform guided tours

oAttend to booking inquiries

oManage booking accounts of daily/weekly and multi month reservations

omanage and navigate through multiple systems/screens

oSecurely handle and capture identification

oTrain and manage new resident assistant

oMaintain communication with offsite reservation team

oCapture images of day to day operations and communicate them to the appropriate channels

oCredit Card verification/authorization

oCash Handling

oProvide daily EOD reports

oHousekeeping / Janitorial,Maintain general cleanliness of all areas

oRepeat the cleaning of all common areas

oInvestigate and report maintenance concerns

oDeep clean multiple commercial showers

oGroundskeeping (light)

oEncourage guests/residents to be clean

ALLEGHENY YMCA, Pittsburgh, PA

Lead BASE After school and Summer camp teacher

●February 2019- February 2020 (Work Full time 40 hours per week)

●Responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting. Also the general safety and development, growth, and skill achievement for the children.

Nike Factory, Atlantic City, NJ

APPAREL ATHLETE & CASHIER

●June 2017-August 2017 (Seasonal worker 40 hours per week)

●Responsibilities consist of answering customer inquiries regarding Nike goods and services, helping shoppers locate items, recommending suitable products, organizing merchandise on the sales floor, and assembling in-store displays.

Burger King, Egg Harbor Township, NJ

CASHIER & NEW EMPLOYEE TRAINER

●August 2014-January 2017 (Work Part-time 10-25 hours per week)

●Required to meet and greet customers, take food and drink orders, prepare food and drink orders, answer questions about menu, policy, and services, and provide excellent customer care. As well as help train new employees

Something Good Seafood and Soulfood, Pleasantville, NJ

Cashier, Food preparation, Cook and Serve

● Welcome guests into the restaurant, assist guests with ordering food and questions about the menu, answering phone calls and taking orders, preparing and cutting vegetables and sauce, plating and serving meals and drinks. Assistant with supply order, Cleaning and sanitizing kitchen, refrigerators, counter spaces, dining room.

CHILD CARE PROVIDER, EGG HARBOR CITY, NJ

Babysitter

●Provided child care services for five children during summers of 2011-2014

community service

Serenity hope center for women & children, non-profit organization

Volunteer September 2012-present

●Participates and organizes agency’s fundraisers; help render services to women and children in the community

ENE ACADEMY OF LEARNING Early childhood education & childcare center, LLC

Volunteer October 2013-present

●Helps and participates with company fundraisers; provides assistance to children and their families.

atlanticare behavioral health

Volunteer june 2011-august 2012

●Performed various duties throughout the hospital departments.

extra-curricular activities & Leadership

Kean Dance Theater

●Perform at Kean University events and other events in the community

ADVANCED OAKCREST DANCE PROGRAM

●Choreographer

●Selected to dance with Lehrer Dance NYC & Dance Now Miami

●Performed at Richard Stockton University and fundraising events

OAKCREST DANCE TEAM

●Performed in dance competitions

●Selected to perform in various school events such as; pep rallies etc.

OAKCREST TRACK AND FIELD

●Track Manager

CEDAR CREEK CROSS BONES & BOOTS STEP TEAM

●Captain of Step Team

●Choreographed Step Shows

CEDAR CREEK CHEER SQUAD

●Created new material for cheer squad

other interests

/activities

Traveled to: Bahamas, dominican republic, grand cayman, honduras, cozumel, belize and canada. future plans to study abroad

Contact this candidate