Customer Service Data Entry

Shamita Bohannon

**** **** *. ***** *****, Apt. *A, Oakland, CA 94605 Home: 510-***-****

Objective An entry level Management/Administrative position in a fast-paced environment.

Skills

•Excellent Organizational Skills

•Telephone Answering

•Strong Customer Relations Skills

•Word Processing and Typing

•Computer Proficiency

•10-Key Calculator

•Data Entry

•Staff scheduling

•Computer: MS Word, Excel, Outlook, and Power Point.

Experience

Store manager

Check into cash san Lorenzo, Ca 2012-2018

• Sales - Assisted in the increasing sales opportunities.

• Customer Service - Provided quality customer service to patrons.

• Marketing - Established strategies to target specific customer bases.

• Money Management - Cash reconciliation and distribution.

• Team building, recruiting and supervising.

• Scheduling - Maintaining appropriate level of staff

• Weekly audits monthly marketing

• Training at local centers

Assistant Manager

Money Mart, Oakland, CA 2011-2012

• Sales - Assisted in the increasing sales opportunities.

• Customer Service - Provided quality customer service to patrons.

• Marketing - Established strategies to target specific customer bases.

• Money Management - Cash reconciliation and distribution.

• Team building, recruiting and supervising.

• Scheduling - Maintaining appropriate level of staff.

Store Manager

Ace Cash Express, Oakland, CA 2007-2011

•Sales - Assisted in the increasing sales opportunities.

•Customer Service - Provided quality customer service to patrons.

•Marketing — Established strategies to target specific customer bases.

•Money Management — Cash reconciliation and distribution.

•Team building, recruiting and supervising

•Scheduling — Maintaining appropriate level of staff. .

McDonalds Oakland ca, 1999-2007

• Sales - Assisted in the increasing sales opportunities.

• Customer Service — Provided quality customer service to patrons.

• Marketing - Established strategies to target specific customer bases.

• Money Management - Cash reconciliation and distribution.

• Team building, recruiting and staff supervision.

• Scheduling — Maintaining appropriate level of staff.

Education High School Graduate

References Provided upon request.

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