Customer Service Antonio Tx

Adrian Felix

210-***-**** *************.**@*****.*** San Antonio, Tx 78249

Summary

Safety-conscious drivers experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance. Seasoned Delivery Driver committed to delivering shipments safely while meeting tight deadlines. Comfortable working on-call and lifting heavy packages and parcels. Reliable professional with clean driving record. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills

● Excellent sense of direction

● Defensive driver training

● Route management

● Responsible driver

● Exceptional written and verbal communication skills

● Comfortable with overnight runs

● Time management skills

● Local routes understanding

● Dependable and reliable

● Xora software knowledge

● Local Delivery

Experience

Delivery Driver, DoorDash, January 2020-Current San Antonio

● Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

● Handled merchandise in accordance with product handling standards.

● Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

● Answered customer questions regarding shipments.

● Notified customers of delays to decrease calls to support.

● Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

● Maintained safe driving habits to protect property and general public on roadways. 2

● Contacted customers prior to delivery to confirm and coordinate delivery times.

● Answered customer questions regarding products and resolved issues with order accuracy and quality

Education

High School Diploma - Antonian College Preparatory High School, San Antonio Tx May 2018 Architecture, Utsa, San Antonio Tx - (No degree)

Architecture and Building Sciences, Prairie View A & M University, Prairie View Tx - (No degree)

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