Service Representative Customer
Resume:
Kallee Hill
Hattiesburg, MS *****
************@******.***
Work Experience
Customer Service Representative
Maximus - Hattiesburg, MS
September 2021 to February 2022
Assisting Medicare beneficiaries with general information about their Medicare coverage, premium bills, medical claims, and enrolling/comparing other plans with the beneficiaries. Customer Service Representative
SaviLinx LLC - Hattiesburg, MS
May 2019 to July 2021
Taking calls for FSA providing general information, assisting with FAFSA, assisting with FsaID retrieval, and locating past student loans
Customer Service Representative
GDIT - Hattiesburg, MS
July 2015 to April 2019
Worked multiple contracts
Medicare
Marketplace
CDC Information
All jobs consist of taking incoming phone calls which involved preparing information from a script to help callers get more understanding
Education
High school diploma
Blair Center Hattiesburg High School - Hattiesburg, MS August 2004 to May 2007
Skills
• Microsoft SQL Server
• Scripting
• Typing
• Live chat
• IVR
• Windows
• Java
• Operating Systems
• Visual Basic
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