Customer Representative Service
Resume:
Keitra Blackmore
**** ******* ***** ****** *** Antonio, Texas 78209 Cell: 817-***-**** ************@*****.*** Professional Summary
Personable and self-motivated team player with strong attention to detail. Maintains a high level of professionalism while providing consistent and quality service. Custodian who is equal parts self-starter and team player. Understands the importance of staying on task and meeting deadlines. Seeking a role as a team member. Skills
● Safety-oriented
● Able to lift 50-60 pounds
● Multi-tasking
● Strong initiative
● Fast learner
● Good communication skills
● Strong team player
● Good judgment
Personal Information
I am highly involved in my work and work hard. I am also a Former member of the 6th Division (1940-41) Living Museum in Cheyenne, WY. In doing so I and the group provide public World War II displays for Schools and the general public; educating them on the ways and weapons used in WWII. I am also in charge of cleaning the Club and maintaining it's cleanliness to be pleasing to the eye of our members. Affiliations
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Seeking position as Cashier/Clothing in Retail. Personable and responsible Cashier with 1 year and 2 months in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success with hard work.Qualifications: Strong organizational skills, Excellent verbal communication, Energetic work attitude, Restocking, Store maintenance ability, Cheerfulness, Adaptive team player and Enthusiastic! Proficient in Cleanliness and organization, Seeking job as team member.
Work History
Sales Associate, 11/2015 to 10/2016
MO
● Sold $2,259 in merchandise in one month. Customer Service, Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
● Customer Interface: Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
● Multi-tasking: Cashiered with two cash registers at once in tandem to maximize customer flow.
● Protective Services Applied: safety procedures and policies as outlined in Department Safety Manual. Experience: Customer Service Representative 11/2016 Customer Representative, 11/2016 to 6/2017
Wyoming Work Warehouse- Cheyenne, WY
Replenished floor stock and processed shipments to ensure product availability for customers.
● Described merchandise and explain operation of merchandise to customers.
● Maintained knowledge of current promotions,policies regarding payment and exchanges, and security practices.
● Placed special orders and called other stores to find desired items.
● Recommended merchandise based on customer needs.
● Operated a cash register toprocess cash, check and credit card transactions.
● Guided customers in choosing items that reflected personal style and shape.
● Described merchandise and explain operation of merchandise to customers.
● Operated a cash register to process cash, check and credit card transactions.
● Guided customers in choosing items that reflected personal style and shape.
● Administered all point of sale opening and closing procedures.
● Replenished floor stock and processed shipments to ensure product availability for customers. Maintenance Associate, 09/2017 to 07/2018
Sam's Club – Cheyenne, WY
● Cleaned in and around the buildings, prioritizing safety at all times.
● Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
● Dismantled, cleaned and replaced light fixtures.
● Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
● Inspected facility and grounds and picked up any trash.
● Operated compactors and balers to discard cardboard boxes and trash.
● Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
● Sanitized bathrooms, showers and locker rooms.
● Kept janitorial closets clean and organized.
● Properly labeled and diluted all cleaning solutions.
● Wiped down tabletops, chairs and condiment containers.
● Dusted all furniture and fixtures thoroughly and carefully. Production Worker, 6/2020 to 7/2020
Integrated Human Capitol, San Antonio, TX
● Picked parts for the Toyota Tundra
● Assembled and inspected seats for imperfections
● Fixed imperfections
● Worked rotating shifts
● Worked under pressure
● Time management applied
Correctional Officer, 4/2021 to 10/2021
Management & Training Corporation (MTC), Kyle, TX
● Monitor and protect inmates
● Maintained good rapport with coworkers and inmates
● Keep inmates on schedule
● Prepare inmates for transport
● Take proper precautions and safety steps against COVID-19
● Kept workspace sanitary and clean
● Worked 12+ hours in high temperatures
Driver Helper/Seasonal, 11/2021 to current
United Parcel Service, San Antonio, TX
● Follow necessary safety guidelines
● Practice proper lifting techniques
● Deliver packages to customers
● Work in a fast paced environment
● Quickly and efficiently complete tasks assigned to me Education
High School Diploma: 2014
Sherwood Cass R-VIII School District - Creighton, MO Additional Information
● Affiliations: I am highly involved in my work and work hard. I am also a former member of the 6th Division (1940-41) Living Museum in Cheyenne, WY. In doing so I and the group provide public World War II displays for Schools and the general public; educating them on the ways and weapons used in WWII.
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