Customer Service Hereford

Anais Villarreal

**** ****** ** ********, ** ****9 806-***-**** *****.************@*****.***

Motivated young professional with strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customer satisfaction, and making the proper adjustments and corrections.

AREAS OF EXPERTISE

· Adept at identifying, analyzing, and solving problems

· Ability to succeed in fast paced environments

· Verbal and written bilingual (Spanish) communicator

· Develop positive working relationships

PROFESSIONAL EXPERIENCE

Packer/Bagger Cargill Meat Solutions Friona, TX July 2020-November 2021

· Inspected stock for bones, sinews, and fatty tissue

· Wrapped and packaged meat products according to company guidelines

· Worked with the storage management department to ensure that all products are stored properly

· Adhered to and implemented with the company’s health and safety guideless Waitress/Hostess El Sinaloense “Seafood” Hereford, TX June 2020-December 2020

· Took orders from and served food and beverages to patrons

· Performed consistent check-ins with patrons to ensure satisfaction and addressed complaints swiftly

· Answered questions about the menu and made recommendations when appropriate or requested

· Prepared appetizers, salads, and cold dishes

· Greeted, seated, and thanked customers

· Communicated with kitchen staff directly

· Cleaned tables, removed dirty dishes, and replaced table linens

· Opened and closed the restaurant as necessary, depending on shifts

· Handled payments (cash and credit cards) within the store’s point of sale system EDUCATION

High School Dimmitt High School Dimmitt, TX May 2017