Billing clerk

Denise Pulley

*** ***** ***. **

Apt. ***

Farmersville, TX. 75442

Email: ************@*****.***

Phone: 214-***-****

Career Objective

To obtain a challenging position in a company that values ethics and a commitment to the community while being able to utilize individualized service with attentiveness, accuracy, prompt delivery, efficiency and patient education.

Summary of Qualifications

● Excellent knowledge in optical devices and their applications.

● Excellent understanding of/and a proven ability to provide outstanding customer service.

● Proven ability to promote and sell optical products.

● Thorough knowledge of medical terminology with the ability to analyze and interpret prescriptions.

● Exceptional interpersonal skills.

● Detail oriented.

● Uncommon ability to maintain strict confidentiality.

● Efficient ability in computer use with great familiarity of MS while comfortable learning new programs.

● Knowledgeable and familiar with insurance claims and filing. Experience

Family Vision Care, Terrell, TX. (2007-present)

Technician/Insurance

● Responsible for client registration and departure.

● Ensuring optimum sales and profitability by selling, illustrating and demonstrating optical products.

● Size and dispense spectacles and accessories.

● Manage and resolve client eyewear complaints.

● Maintain supplies including but not limited to eyeglass cases, tools, and equipment for daily operations.

● Verify/initiate financial issues such as bank deposits.

● Process insurance claims.

● Educate/demonstrate clients on product uses using hands on tech.

● Maintain and operate optical equipment…NCT, Tonopen, visual field screen, auto-refractor.

● Open business/close business.

● Interpret optical prescriptions written by optometrist.

● Perform client pre-testing.

Denise Pulley

Garland Family Center, Garland, TX. (2000-2007)

Front Desk/Insurance/Optician

● Responsible for inventory of office and clinic supplies.

● Ensured clients were effectively and efficiently cared for.

● Client registration upon arrival.

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● Determine clients’ vision eligibility and benefits.

● Insurance verification and filing.

● Assist optometrist in education with Safety Glass Program for a large corporation.

● Travel to multiple locations with optometrist to assist with eye exams, frame selection, lens selection and insurance documentation.

● Arrange and maintain clinic displays.

● Daily use of MS

● Aided in optical sales.

References available upon request.

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