William Cromwell
Randallstown, MD
DISASTER RECOVERY/BUSINESS CONTINUITY ANALYST, IT PROJECT MANAGER
Strategic and resourceful Information Technology professional with over 15 years of exemplary performance in cybersecurity, business continuity, disaster recovery, and contingency planning. Strong analytical skills with a thorough understanding of the overall business need to design valuable impact assessments and recovery strategies. Excellent verbal, written, and presentation skills
Qualifications include:
Project Coordination
Strategic Planning
Program Compliance
Client Consultations
Staff Supervision
Project Documentation
TECHNICAL SKILLS
Microsoft Word, Excel, PowerPoint, Project, Visio, Share Point, Azure.
SunGard's Living Disaster Recovery Planning Systems (LDRPS), Ops Planner Business Continuity, RSA Archer contingency planning software and ServiceNow tracking tool
PCs, Servers, VM Ware, VPN, LAN, WAN, Routers, Switches, TCP/IP protocol.
ACCOMPLISHMENTS
Developed 100% successful recovery and test procedures for mainframe, midrange, and server systems to correct government audit issues.
Managed an organization's broad issues of corporate governance, enterprise risk management, and corporate compliance regarding regulatory requirements.
Conducted BIA interviews with > 100 business owners that enabled the creation of recovery plans for several critical business functions
Led Team in the request for proposal process for hot site vendor selection. Recommended selection saved the client $22,000 over three years.
EMPLOYMENT HISTORY
Cyber Resilience Analyst October 2020 to Present
N-Tier Solutions (Client: BB&T SunTrust (Now Truist))
Facilitate the development, implementation, and ongoing maintenance of Application Cyber Resilience Plans
Participate in Application Cyber Resilience testing exercises with application teams and other subject matter experts.
Support the documentation of results from Application Cyber Resilience Testing exercises and facilitate the remediation of findings.
Participate in and support the evaluation of the relevant cyber threats for applications tested.
Develop, document, and deliver program information, presentations, and reports in support of the Cyber Resilience program
Collect relevant program data, synthesize helpful information, and provide metrics.
Schedule and facilitate meetings with all necessary departments to coordinate cyber resilience program efforts.
Participate in IT, resilience, and technology continuity projects and activities as needed.
Provide subject matter expertise to internal customers, partners, and key contributors.
Support the ongoing maturation of the Cyber Resilience Testing program through collaboration with teammates and program partners
Business /Disaster Recovery Consultant February 2017 - June 2019
Signature Solutions (Client: Tokio Marine North America Services) Ft Lauderdale, FL
Developed and implemented recovery progress measures and communicated adjustments and improvements to applicable stakeholders and authorities.
Collaborated with liaisons to identify external financial support for recovery, leverage the resources, and resolve potential duplication of assistance.
Created IT DR plans for 70+ applications deemed critical by the client. Conducted tabletop exercises to validate and finalize application plan data and followed up with owners and technical support teams with action steps.
Provided summary reports to senior management of exercise results for each plan evaluated.
Contingency Planning Manager July 2009 - June 2016
SRA International (Client Office of the Personnel Management) Fairfax, VA
Managed IT Disaster Recovery program that included the planning, execution, testing, and maintenance of critical information systems.
Supported documentation of specific configuration items and recovery procedures for OPM systems.
Provided Technical and Administrative support to OPMs' Federal Investigative Services
Delivered information assurance technical assistance for the continuous monitoring processes.
Validated Security Assessment and Authorizations (SA&A) for federal systems.
Controlled the creation, opening, and closure of weaknesses through prescribed Plan of Action & Milestone (POAM) processes
Tracked and reported FISMA and NIST-related activities impacting IT systems. (Knowledgeable of NIST 800-53 and 800-34 requirements)
Assisted and documented other IT cybersecurity activities as assigned.
Business Continuity Analyst July 2008 - July 2009
SRA International (Client: Government Accountability Office) Fairfax, VA
Provided consulting and support services to GAO's OEP & IT ISSG groups related to COOP, Contingency Planning, emergency operations, and pandemic influenza planning.
Assisted the marketing team in transforming client business requirements into operational BC/ DR solutions.
Senior Mission Resilience Analyst October 2007 - April 2008
Paradigm Solutions Rockville, MD
Provided consulting services to Paradigm's federal customers related to COOP, Contingency Planning, emergency operations, and pandemic influenza planning.
Conduct business impact assessments (BIA), risk assessments (RA) and vulnerability assessments (VA).
Upload and validate contingency and coop plans into Ops Planner. Write, implement and, manage customer tests, training, and exercise (TT&E) plans
Senior Disaster Recovery Analyst June 2003 – July 2007
Lockheed Martin Baltimore, MD
Coordinate disaster recovery exercises with data center personnel at a remote hot-site facility.
Plan and facilitate tabletop exercises for all business functions.
Interact with site recovery personnel, scheduling planning sessions, and enable the installation of recovery equipment.
Provide follow-up and management reports required to resolve all identified issues to ensure our clients' ability to recover mission-critical applications in the event of a disaster.
EDUCATIONAL AND PROFESSIONAL DEVELOPMENT
Disaster Recovery Institute St. Louis, MO
Certified Business Continuity Professional
George Washington University School of Business and Public Management Washington, DC
Project Manager Certification