Gabriela Barrera
************@*****.***
SUMMARY
Experience server with high levels of enthusiasm, exceptional work ethic, and dedication to positive guest relations. Comfortable with fast pace environments, cash handling, and being a team leader.
HIGHLIGHTS
• In-depth knowledge of food and beverage industry.
• Works well under pressure.
• Sound knowledge of the POS and ALOHA systems.
• Excellent communication skills and attention to detail.
• Able to tactfully foster relationships with employees and guests.
• Demonstrated ability to learn new tasks quickly.
EMPLOYMENT HISTORY
Restaurant 27- Miami Beach, FL. Jan 2019- Oct 2021
Server
●Greeting guest promptly
●Being detail oriented
●Putting order in POS with zero to no error
●Making sure all guest have their bottles/drinks replenished
●Working as a team player and lending a helping hand
●Diligence with any customer request
●Up selling of bottles, drinks to top shelf
●Updating 86’s and specials pricing of the day
The DL -NYC Feb 2015- Dec 2018
Server
●Making sure all Service stations were clean and prepared for service
●Switched Menus from Day to Night vice versa
●Selling upgrades and always adding on
●Taking orders quickly and efficiently
●Giving top notch service and knowledge of wines, liquors and sprits
●Great communication with Managers, Bartenders and Bussers
●Going above and beyond with clientele and staff
The Coffee Shop- NYC Mar 2013- Jan 2015
Server
●Take and deliver food and beverage orders to guests and ensure correct and prompt delivery of orders.
●Guiding guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
●Suggest appropriate wines and other beverages to go along with customers’ meals
●Inform customers about the time it will take for their orders to be prepared and served.
●Make sure that tables are cleared, cleaned and bussed properly before the next sets of customers arrive.
EDUCATION
Bachelors in Design Miami Art Institute 2008
ADDITIONAL SKILLS AND ABILITIES
• Able to work under flexible schedule
• Profound ability to work late hours
• Open-mindedness of all cultures
Languages:
Spanish (fluent), Portuguese (intermediate)