Customer Service Support

Patricia Bailey

Sacramento, California, United States

**********@*****.***

SUMMARY

I am a highly enthusiastic Customer Service Professional with 20+ years of client interface experience. I am dependable, organized and a productive multi-task, oriented individual. I am an ambitious hardworking personable person with strong organizational skills and seasoned in conflict resolution. WORK EXPERIENCE

January 2019-August 2020

Caregiver

Home Instead

Rancho Cordova, California, United States

Enhancing the lives of aging adults and their families. Companionship, Transitional Care, Medication Reminders, Escort to shopping and Errands, Meal Preparation, Housekeeping, Respite Care January 2015-January 2018

Caregiver

All For You Home Care

Sacramento, California, United States

Medication reminders, light Housekeeping, errands, companionship, pet care January 2003-January 2006

Customer Services Representative

Maximus Ca Healthy Family

Folsom, California, United States

Delivering healthcare information to millions of Americans who need to maneuver through complicated healthcare plans, very busy phone lines, providing excellent customer support. SKILLS

Dependable Attention to detail Able to multi task Excellent phone etiquette Active listening skills Improving customer experience Time Management

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