Customer Service Sales Associate

DR

SKILLS

Highly creative and a great communicator with customers. With 3 years of customer service and in sales.

Excellent with Microsoft Office programs

Excellent phone skills

Intermediate skills in computer technology

Skills in group brainstorms and creating content for consumers

DESTINY RENFRO

EXPERIENCE

EMERGENCY ROADSIDE AGENT• AAA • AUGUST 2021 – CURRENT DATE

Assisting AAA members in getting roadside assistance with their vehicles. Giving members information about our programs and their accounts. Providing the best and quickest service for our members. Overtime developing skills in mapping members and knowledge of our ERS database.

CUSTOMER SERVICE CALL AGENT • ALORICA • OCTOBER 2019 – JANUARY 2020

Worked as a call agent who helped customers with their CVS coupons in the CVS Extra Care program. Developed and maximized my communication skills with customers. Also, develop more multi-tasking skills.

BOOKSELLER (TEMPORARY) • BARNES AND NOBLE LONE STAR NRTH HARRIS • AUGUST 2019 – SEPTEMBER 2019

Working at a college bookstore I managed the cash register, online orders, assisting customers find their textbooks, and answering the store phone. Acquired skills in handling fast paced environments and multi-tasking.

WORK STUDY STUDENT • LONE STAR NORTH HARRIS • FEBUARY 2019 – MAY 2019

Assisting the transfer department at Lone Star North Harris as a secretary. Helped organize and coordinate events for Lone Star and for other colleges that appeared on campus. Helped students with setting up appointments. Maximizing my organizational skills with events and finishing things in a timely manner.

SALES ASSOCIATE • CATO FASHIONS • MARCH 2018 – MAY 2018

As a sales associate I helped customers find clothing items, set up displays, kept the store neat, and did inventory/shipments. Developed a lot of skills with selling items to customers.

EDUCATION

COMMUNICATIONS IN ENGLISH BACHELOR’S DEGREE • OCTOBER 2019- MAY 2023 • UNIVERSITY OF PHOENIX

Decided to major in English because I do want to work in a publication office as an editor or a book reviewer.

ASSOCIATE OF ARTS • AUGUST 2018- MAY 2019 • LONE STAR NORTH HARRIS

Went to Lone Star to complete my basics for my bachelor’s degree for when I transferred schools.

HIGH SCHOOL DIPLOMA • MAY 2018 • WESTFIELD HIGH SCHOOL

Graduated with my high school diploma

VOLUNTEER EXPERIENCE OR LEADERSHIP

At Lone Star I volunteered to pass out food during 2018 Thanksgiving provided by the Houston Food Bank.

During my high school years, I did three years of Yearbook and Journalism. I created 3 yearbooks and worked on the school’s newspaper.

Contact this candidate