Customer Service Data Entry

VERONICA CASTRO

**** ****** ***, #***, *** Jose California 95124

509-***-****, **********@*****.***

Objective

Experienced office manager and A/P & A/R Specialist. I am hard working and a resolute person with the desire to be an asset to a company that I can grow with. I am efficient, detail oriented and goal driven. I can take initiative and work independently yet I am also a proven team player.

Work Experience

08/2021-03/2022 Robert Half Int’l San Jose, CA

Accounts Supervisor/Accounts Payable Specialist

Process daily reconciliation reports,

Track payments against Invoice

Create and process invoices

Bank reconciliation

Accounts payable

Process payroll stop payments and refunds

09/2019 – 06/2020 Clean Cut Concrete San Jose, CA

Accounts Payable

Accounts payable, process payment of invoices accurately and timely

Process and reconcile credit card statements

Prepare and manage excel spreadsheets

Procure and manage office supplies, customer service, troubleshoot

Assist with special projects and other related duties as assigned

05/2014 – 8/2019 AG Management Group, LLC Yakima, WA

Accounts Payable

Accounts payable, process payment of invoices for 3 separate entities accurately and timely

Prepare and manage excel spreadsheets

Keep track of and obtain all pesticide certification for employees

Procure and manage office supplies, customer service, troubleshoot

Assist with special projects and other related duties as assigned.

03/2004 - 4/2014 Mollett Enterprises Yakima, WA

Office Manager

Full range of office management duties including directing all administrative needs for the office

Managing workflow and assignments

Utilizing QuickBooks software to provide updated and efficient bookkeeping for 3 companies

Account management duties such as reconciling general ledger accounts and assisting with general accounting (month-end closing, etc.), bank reconciliation and managing employee payroll services

Create bids using the Xactimate program

Accounts payable

Accounts receivable

Payroll, process taxes

Customer service and other related duties.

01/2003 - 04/2004 ADD Staffing

(Conover Ins., Hanson Fruit Cold & Storage, L&M) Yakima, WA

Accounting Specialist

Accounts Payable, invoice reconciliation

Accounts Receivable

Data entry, customer service

Process reports, word processing, excel spreadsheets,

Procure and manage office supplies, and other related duties as assigned.

10/1999 - 02/2002 Custom Restoration, Inc. Fairfield, CA

Office Manager/CSR

Create estimates on the Xactimate program

Payroll

Accounts receivable, invoicing

Customer service (i.e., schedule appointments, heavy phones), radio dispatch, data entry, process mail, filing, faxing, copying, and other related duties as needed.

Education

01/1993 COCC San Jose, California

Certificate

Accounting

Languages

Secondary Language: Spanish

Software knowledge QuickBooks, Farmers Office, Xero, Workday, CashPro, Xacitmate

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