MAHRUKH QAMAR

**** ******* **** *

APT.****

Cherry Hill, NJ 08034

856-***-**** adqmrm@r.postjobfree.com

OBJECTIVE: To obtain a position in your company using my interpersonal skills, academic knowledge and training experience in a fast paced environment, I have 3 years o experience in customer service in healthcare and pharmacy interrelating with a diverse group of employees. Motivated, adapt to any strenuous work environment and great employee relationships from any cultural and socio- economic backgrounds.

EDUCATION:

Caribbean Medical University 05/ 2011 – still attending

Major: Medicine

Ø Pursuing M.D in Progress

Sir Syed All Women Medical College 02/2007-2010

Ø Major: Pre-medicine/Medicine

Liaqat National University. 06/2006- 2007

Ø Major: Nursing

Ø A.S. in Nursing

WORK EXPERIENCE:

Amazon 10/2019-11/2021

Fulfillment Center

Ø Pick customer orders on all level of multi-level mezzanine

Ø Pack and ship orders, and troubleshoot problems to resolution

Ø Strict safety, quality, and production standards

Walmart 03/2014 – 09/2019

Customer Service Sales Associate

Ø Set up promotional displays

Ø Handled all customer service issues with understanding and a satisfying resolution

Ø Successfully handles crowds during demanding sales events

Ø Prepared and managed store floor

Asset Protection Associate

Ø Resolving safety and security issues

Ø Internal and external theft

Ø The use of the CCTV system and repairs to equipment

Talcottville Road Citgo 05/2011-01/2014

Cashier Clerk

Ø Operated POS cash register for the store

Ø Advised customers on purchases, and merchandise on sale

Ø Check and document all merchandise on control chart

Ø Developed constructive and co-operative working relationships with others

IBEX Global 12/2008-2010

Customer Support Executives

Ø Telemarketing services

Ø Customer service

Ø Back office support

CVS Pharmacy 06/2006 – 02/2007

Medical Customer service

Ø Data Entry and Filling prescriptions

Ø Accountable for drug ordering, and dispensing.

Ø Provide Customer service

SKILLS:

Fluent in English, Urdu and Hindi

MS office – Microsoft Word, Excel, Power Point, Outlook, Access, Database Analyst

Rx data entry- Drug ordering, Third-party claims, Compounding and Legal compliance

.

REFERENCES:

Shamin Yousufzai 860-***-****, John Farley 570-***-****, Umayya Ali 646-***-****, Mehnaz Marghub 718-***-****

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