Customer Service Administrative Assistant

KIMBERLY EDWARDS

*******@*****.*** 323-***-**** Pasadena, CA 91107

Summary Highly skilled, energetic, dependable, multifaceted administrative and medical professional with over eighteen years experience, dedicated to maintaining high patient care standards

Skills Comprehensively and broadly trained/

Customer service skills

Treatment Coordinator

Sales

Radiology certification

Window-MS

Experience Office Manager 04/2020 - Current

Rand Aire Corporation Studio City, CA

Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Processing incoming payments and accounts and ensuring compliance with financial regulations and procedures

Solicited vendor quotes to determine optimal material purchase pricing. Proficient in customer sales

Managed office inventory and placed new supply orders. Excellence in customer service

Oral Surgery Nurse 03/2020 - 03/2020

Dr. Husam Elias MD., DMD., FACS Pasadena, CA

Took part in surgical procedures by assisting oral surgeon. Gave patients detailed education before surgery to explain side effects and what medications could be used to treat pain.

Assisted oral surgeon by preparing surgical area ahead of time so that procedures could take place.

Exposed dental diagnostic x-rays.

Gathered and documented patient medical and dental histories and vital signs.

Oral Surgery Nurse/Administrative Assistant 03/2003 - 02/2020 Dr. Murray S. Kaufman D.D.S., MD. City of Los Angeles, CA Enthusiastically provided assistance during surgical procedures, IV and vital monitoring in a clinical setting

Effectively prepared surgical rooms utilizing aseptic techniques according to OSHA standards

Counseled patients for both pre-operative and post-operative procedures Exposed and processed oral x-rays

Responsible for ordering all medications and maintaining medication management

Responsible for scheduling and coordinating treatment plans, patient billing Provided excellent patient customer service

Education and Training University of California Los Angeles City Of Los Angeles, CA Nursing 08/1994

Concord Career Institute North Hollywood, CA

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