Architectural Technician Service Representative
Resume:
CHARANJEET SINGH
**************@*****.***
** *********** *** **, *******, AB, T3N1M2
EDUCATION
Algonquin College of Applied Arts & Science
Ottawa, ON
Architectural Technician
Graduation date: April 2019
Graduated this 2-year diploma with a cumulative GPA of 2.7.
Strengthened my skills in hand drafting, CAD drafting and 3D modeling in Revit and SketchUp.
Gained vast knowledge about the structural and architectural perspective of residential and commercial buildings.
SKILLS
Autodesk AutoCAD and Revit Microsoft Word, Excel, PowerPoint SketchUp Hand Drafting
Ontario Building Code Study architectural plans Organizational strengths ARCHITECTURAL EXPERIENCE
Algonquin College of Applied Arts & Science
Ottawa, ON
Architectural Technician Student
January 2017 - April 2019
Got together with fellow students and supervised a case study presentation about a Ludwig Mies van der Rohe’s house named Farnsworth House.
Collaborated and built a 1:1 model of residential roof as a project and a scale ” = 1’- 0” model of residential floor transition @ balcony as a project.
Grouped and designed a modern styled community center on a given site while taking care of all environmental and municipal, rules and regulations. WORK EXPERIENCE
Bell Technical Solutions
Ottawa, ON
Field Service Technician
June 2019 - August 2020
Installation and repair of all Residential Fiber Optic based rvices, including IPTV, xDSL, and VoiP, using SC connector systems on a Passive Optical Network.
Installation and repair of basic Central Office and Remote based telephony, as well as high-speed access over ADSL/ADSL2 /VDSL2 technologies; including IPTV
(VDSL2 related TV services over UTP/STP) using FTTN technology.
Proper placement and termination of exterior cabling according to Bell standards, at heights of 24'.
Provide an exceptional customer experience for clients
Troubleshoot complex telecommunications products and systems using a digital multimeter, smartphone and PC.
Work independently and also assist other technicians while in the field.
Observe and follow all company health and safety rules and policies. Circle k
Ottawa, ON
Customer Service Representative
June 2017 - May 2019
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Responded to customer requests for products, services and company information.
Trained in rules and regulations for selling tobacco and lottery tickets.
Demonstrated attention to detail by processing customer payments accurately including cash, credit, debit, etc.
Trained in handling theft and other hazardous situations.
Communicated with vendors regarding back order availability, future inventory and special orders.
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