Software Tester Customer Service
Resume:
Carly Bowen
Katy, TX *****
*****.*******@*****.***
EXPERIENCE
SignatureCare Emergency Center, Westchase — Registration
October 2019 - Current
●Collecting accurate and thorough patient demographic data from 30+patients a shift
●Obtaining insurance information and verifying eligibility and benefits
●Ensures complete, accurate, and timely entry of demographic information into Centricity at time of registration
●Properly identifies the patient to ensure medical record numbers are not to be duplicated
●Identifies and explains all forms requiring patient / guarantor signature and obtains signatures
Katy Medi Spa, Katy — Lead Esthetician, Marketing Manager/ VP Business Development
March 2019 - November 2019
●Manage and train new and current Estheticians on procedures, services and products
●Promote the Spa through social media, creating flyers, creating and setting up special events
●Continually trying to research and find new and inventive ways to promote our company’s luxurious brand
●Keep a close eye on the competition, pricing and new trends to focus on making our Spa successful and superior to all others
Nerds To Go, Katy — Receptionist, Manager
December 2018 - August 2019 (part time)
●Troubleshooting computers that came in for repair
● Fix hardware and software issues
●Answering phones and setting appointments
●Checking computers in and out for services
● Taking care of paperwork, payments, filing, and employees’ duties
Bay Environmental, Houston — Secretary
2014 - 2018
●Maintain partners’ schedules keep accurate records, and organize travel / appointment arrangements
●Completing paperwork, legal documents, and filing
SKILLS
I enjoy challenges, coming out of my shell, and helping bring people out of theirs. I always strive to make others feel comfortable and cared for. I consider my people skills strong and useful.
Office 365, Word, PowerPoint, Excel QuickBooks, CRM, Centricity, Epower, Collaborate
SUMMARY
Motivated worker with extensive familiarity with various clientele and customers. Focused on resolving clients’ needs/ concerns and boosting their self-esteem or meeting their needs. Passionate about education and growth in the ever-growing customer service industry.
EDUCATION
IC&E Cosmetology and Esthetics, Houston — Paramedical Esthetician
2015 - 2016
HCC, Houston/Katy — Associates
2011 - 2013
Faith West Academy— High School diploma
2010
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