Control Room Customer Service

Amna Chohan

B - ***,WonderTower,Gulshan - e - Iqbal block - 11

030********

************@*****.***

Objectives

Self - driven and knowledgeable marketing stude nt with demonstrated experience Professional Experience

Experience

• Former control room agent in TPL trakker

• Currently working in Trakker & IOT as an Assistant manager of sales Responsibilities

• Monitoring vehicles.

• Handling Customer Services Complaints.

• Maintain customer satisfaction and feedback records, constantly seeking new ways to improve customer service

Education

Matriculation in the year 2017 from Boston Grammar School ( Computer Science )

Intermediate in the year 2020 from Ideal Degree College ( Computer Science )

Studying Associate degree program in digital marketing from Iqra University Relevant Course Work

Digital marketing and social media strategies, SEO, Professional writing, Communication Skills, Economics, Statistics, Affiliate marketing, Customer insight through social data Skills

Languages:

Urdu, English

Computer Skills:

Microsoft Office

Interpersonal Skills:

Analytical Skills, Problem Solving, Multitasking, Team Working, Detail oriented

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