Loan Processor Transaction Manager
Resume:
Beth Hernandez
Suisun City, CA 94585
**************@*****.***
SUMMARY OF QUALIFICATION
** ***** **** ** *********** mortgage experience
Excellent Customer Service Skill
Ability to multitask, organize and prioritize and work independently
Team Player
PROFESSIONAL EXPERIENCE
LeaderOne Financial – Washington State (Remote)
08/21 – 02/2022
Closer
Duties Included: Issued initial cd, draws closing documents and reviews signed collateral documents for completeness, reviews final figures from escrow, ensure all at-closing conditions are met, and disburses funds according to policies. Worked closely with loan processor, Loan Officers and Title Companies. Assisted post-closing department on outstanding conditions needed for loan purchase to the investors.
First Alliance Mortgage – New Jersey (Remote)
09/20 – 06/21
Closer
Duties Included: Accurately and timely review of all loan documents required for funding, maintain familiarity with residential mortgage documents, work directly with processors, underwriters, loan officers, and settlement agents. Order wires from designated warehouse banks
LoanPal - Roseville
06/16 – 9/20
Sr. Loan Closer
Duties Included: Review and prepare files to generate closing disclosures for clients to sign and initiate the 3-day waiting period to release loan documents to the Title Company. Prepare all closing documents to close, ensuring documentation is complete and accurate, follow up with any discrepancies, gather all required forms and conditions required to fund the loan
Bank of America - Concord
03/10 - 06/16
Home Loan Specialist II
Duties Included: Review new loan submissions and run it through DU to determine what is needed to process loans quickly. Issue approval or decline notification to clients. Ordered Credit Report, VOE’s VOD’s, VOT’s, and appraisal report. Processed loan conditions and forwarded to underwriter for review. Signed off sase level 1 conditions, Followed up on outstanding funding conditions
Adecco Employment Services - Concord
03/09 – 03/10
Contractor for Bank of America
Underwriting Support Specialist
Duties Included: Facilitate the timely admission of the underwriting resub queue and rush requests from Sales Managers. Ensure aged loans are withdrawn or declined in the system. Ensure daily underwriting turn times is within the service level. Maintain accurate record of underwriter’s productivity. Assures borrower(s) confidential information is kept secure.
First Mortgage Corporation - Concord
02/07 - 12/07
Loan Processor/Account Executive
Duties Included: Set-up new loan application in system and ran it through DU, ordered VOD’s, VOT’s, appraisal reviews, processed loan conditions and forwarded to underwriter for review, faxed out loan approvals/denial letters, followed up on outstanding funding conditions, received and processed mortgage payments; answered phones in a professional, courteous and positive manner
Solicited Brokers/Realtor’s office for new business, assisted brokers in submitting loan packages for processing. Provided training for brokers on first time home buyer programs (CALHFA/FHA products).
Heritage Plaza Mortgage – Concord/Stockton
02/06 – 02/07
Transaction Manager
Duties Included: Processed a pipeline of 100 loans, faxed out loan approvals/denial letters, received/reviewed incoming loan conditions, ordered flood cert, credit report, VOD’s, VOE’s, VOT’s and appraisal reviews. Drew loan documents followed up on outstanding funding conditions
Aames Home Loans – Concord
09/05 – 12/05
Sr. Loan Processor
Duties Included: Processed a pipeline of 80 loans, faxed out loan approvals/denial letters, received/reviewed incoming loan conditions, ordered flood cert, credit report, VOD’s, VOE’s, VOT’s and appraisal reviews. Drew loan documents followed up on outstanding funding conditions
Chase Home Equity - San Ramon
09/99 – 05/05
Operation Supervisor
Duties: Supervised loan processor and loan closers, ensured daily pipeline report are done on a daily basis, attended daily meetings, ensured policy and procedures are enforced and privacy act not violated, maintain a monthly passing QA score, covered employees’ desk when they are on vacation, handled high volume calls from brokers and Account Executive
Eureka Bank – Foster City
04/93 – 12/97
Jr. Loan Processor
Duties: processed incoming mail, processed revenue collection, input new loans in system, ordered credit report, flood certification, answered phones in a professional, positive manner
SKILLS
Customer Service
Office Procedures
Type 45 wpm
8000 data entry keystrokes
MS Word Process
Excel
EDUCATION
Solano Community College
Reference Available Upon Request
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