MOHAMED MADANI BABIKIR
ADAM
Experience
July ***8–April 2020
Librarian • Faculty of Languages [Institute of Languages and Translation].
Collecting, organizing and issuing the library’s resources such as Books, films, and audio files
July 2020–January 2021
Call Center Agent• Customer Service • [ Interface Co.LTD]. Answering the customers and patients of Qatari health-Centers On HAYAK service, Taking appointments for the customers and reschedule previous appointments and inquiries about Covid19
March 2021–March 2022
Receptionist • Customer Service • Al-lywan Al-demashqi Restaurant. Greeting customers and welcoming
Booking and make suggestions to exceed our customer expectations Receiving payments and issuing receipts and keeping track of all cash And credit transactions.
Objective Career
I am an experienced Customer Service Representative with three years on the field. Well educated, skilled, bilingual and trained to provide an outstanding customer service (soft-skills) my past job as librarian encourage me to sharpen my knowledge in Microsoft Office and graphic designing apps such as Photoshop. I’m to use all of this and other efficiency skills to ensure getting a customer’s satisfaction at any company.
Education
Islamic Institute of Languages and Translation, Khartoum United Arab
Emirates
Abu Dhabi
madanialsudani@gm
ail.com
LANGUAGES
ARABIC native
ENGLISH fluent
SKILLS
Collaborative.
Verbal Communication skills.
Fast learner.
Patient and Supportive.
Organized
Bachelor Of Arts [ARABIC\ENGLISH] Attested by UAE Embassy
Grade: GOOD
Personal Details
Date of birth: 1/4/1995
Gender: Male
Nationality; Sudanese
Marital Status: Marred
Resident status: visit visa
References
Muna Mustafa Billal
Quality and training Specialist CEx
Interface Co Ltd Khartoum2,Sudan
Tel +249*********
Moawia Ali Musa Ali
Translator and lecturer.
Islamic Institute of Languages and Translation.
Khartoum, Bahri SUDAN
Tel : +249*********
E-mail : *********@*****.***