Security Guard Customer Service
Resume:
Janella N. Smith
Brooklyn, NY *1207
*******.*******@*****.***
Skills:
● The ability to work under pressure
● Highly motivated and enthusiastic
● Excellent verbal communication skills
● MS Office: MS Word and PowerPoint
● Excellent research, time management and organizational skills
Experience:
February 2022-present
Covid-19 Patient Advocate, The Forum Group, 120 Lawrence Street, Brooklyn,NY
●Maintained detailed records of test results by entering data and patient information into computer
●Communicated clearly and effectively with patients to verify information, determine purpose of visit
●Sanitized, restocked and organized medical equipment
September 2021- February 2022
Unarmed Security Guard, Allied Universal, 590 5th ave, New York, NY
●Patrolled premises to detect any unsafe conditions
●Completed work logs after every shift for supervisor review.
●Provide excellent customer service
December 2020-June 2021
Family Dollar 375 Tompkins Ave, Staten Island, NY
Assistant Manager
●Greeting and assisting customers and responding to customer complaints and inquiries
●Re-stock/Stock shelves and mark prices on items
●Assign employees to specific duties
●Supervise employees engaged in sales, inventory taking and
December 2019- July 2020
Amazon 270 Greenwich Street, New York, New York
Warehouse/Shopper
●Shop for customer requested items
●Package items for delivery and place at proper stations
●Comply with Whole Foods refund policy to insure appropriate conditions of food
Education:
September 2015-June 2019
Humanities Preparatory Academy 351 W 18th Street, New York, New York
High School Diploma
Certifications
8hr & 16hr Security Guard Training Certificate
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