AWEDA
Houston, TX ***** • 832-***-**** • ************@*****.***
Professional Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy environments. Hardworking Package Handler with more than five years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Careful Package Handler with over years of experience in material handling, shipping and receiving. Safely operates forklifts and conveyors manually lift up to 80 pounds. Offering strong work ethic and flexible schedule.
Accomplishments
Cashier - Achieved highest Number of new credit accounts opened within one-month period. Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Skills
Order and Refund Processing CRM Software
Understanding Customer Needs Data Entry and Maintenance
Work History
Customer Service Representative, 01/2020 to Current ZORIN CORP – HOUSTON, TX
Customer Data Confidentiality Building Customer Trust and Loyalty Responding to Difficult Customers
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered constant flow of customer calls with minimal wait times.
Leveraged sales expertise to promote products and capitalized on upsell opportunities.
Package Handler, 02/2018 to 12/2019 SCOPE IMPORT – HOUSTON, TX
Loaded package containers onto forklifts and transported into packaging areas.
Prepared pallets of boxes for easy transportation between customer and storage locations. Installed protective devices on or around products to prevent damage during transport. Documented warehouse stock each day and reported inventory totals to supervisor.
Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
CARE GIVER, 04/2016 to 12/2017
KEVRAN HEALTHCARE – HOUSTON, TX
Helped clients manage money, pay bills and shop for groceries or personal items. Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping. Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Determined specific needs and provided most appropriate level of services for patient well-being.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Conferred with supervisor to discuss patient condition and medical care.
Transported individuals to events and activities, medical appointments and shopping trips.
Education
High School Diploma: 01/2008
LAGOS STATE POLYTECH - NIGERIA Languages
English
Professional Working