Katrina Sanders ~ *** Flower St ~ Crawford MS ****3 ~ 662-***-****
Emai **************@*****.***
Professional Summary
Well organized and knowledgeable customer complaints and address issues offering skills in call
control, order management and team collaboration. €ffortiessly engage customers with good
‘communication skills to boost satisfaction and build loyalty. Energetic customer service
professional eager to deliver a positive, memorable experience to every customer. Consistently
exceed expectations with strong time management and multitasking abilities. Quick leamer and
hard worker with natural sales talents.
Skills
Customer Relations Process Transactions Documentation
Process Payments Customer Service Record Keeping
Experience
Assembly Line Worker
MTD-Shannon MS
September 2020 - February 2021
~Engaged with colleagues to assemble machinery
Customer Service Agent
Sitel Corporation - Starkville MS
August 2018 - September 2020
~Engaged with customers to understand and resolve issues and answer product questions
~consulted with customers to understand their desires and suggest the best products to meet
their needs
~Continuously classified and filed records to keep the system efficient and all information
organized
Lead Nurse Aid
Baptist Memorial Hospital
May 2017- July 2018