REINA RODA ALCISTO

MOBILE NUMBER 094********

EMAIL ADDRESS: adqm3j@r.postjobfree.com

Educational Attainment, Trainings and Seminars attended and Experienced in Hotel and Restaurant Industry helps me develop my Knowledge, Skills, and Attitude towards achieving a High Quality Standard of Services in attaining Guest Satisfaction and Achieving Company’s Goals. WORK EXPEREINCES:

BRUNETTI

DUBAI MALL UAE

DEMI CHEF

April 2010-June 2011

Supervise the Restaurant Operation.

Takes charge in Menu Planning and Forecasting

Requisition and Inventory

Coordinates with the dining staffs

Reports to CDP, Pastry Chef, Production Manager and HR Department

Makes customized cakes

NORWEGIAN CRUISELINES (NCL)

C.F SHARP CREW MANANGEMENT

PASTRY

August 2007-March 2007/May 2008-August 2008

Effectively communicate with Management an Service Staff in order fulfill and address issues or needs requested by Guest and other employees.

Maintain exceptional production knowledge and attention to details with decorations and taste of quality.

Provide pastries and baked goods for all Food and Beverage outlets, including but not limited to Room Service, Employee Dining Room, Pools, Buffet, Banquet Events

Maintain proper storage procedures as specified by the Health Department and Ship Requirements.

Ensures all Requisitions are processed properly,and accurately.

Reports to CDP, Pastry Chef and Executive Chef. BATTEEL BAKERY

DOHA QATAR

PASTRY

May 2004-May 2006

Assist the Pastry Chef in controlling all incoming and outgoing products for deliveries in all outlets, stores and functions.

Assist the Pastry Chef in preparing, making, baking and decorating cakes.

Accept reservations, rush and walk in cakes for all occasions.

Organizes the service line for safety and efficiency.

Maintain Quality Control to ensure all products are served according to procedures and guest satisfaction.

Finishes all carries and distributes supplies and equipments all orders from all nine outlets and making endorsements for the next shift.

Ensures sanitation is complied.

Takes charge in checking all orders and work done for the day and check orders for the next day.

Proper turn overs.

Mis-en place.

WATERFRONT CEBU CITY HOTEL

SALINAS DRIVE LAHUG CEBU CITY

PHILIPPINES

PASTRY/SECRETARY OF THE ASSISTANT EXECUTIVE CHEF

NOVEMBER 1997 - APRIL 2004

Making standardized recipes.

Monitor banquet events.

In-charge in baking, decorating, displaying and monitoring lobby lounge cakes.

Assist in production and serving deserts for function or banquet events and buffets.

Production of deserts for other outlets.

Making requisitions for the shift and following shift.

Reports to CDP and pastry chef.

SECRETARY:

Dessiminate function schedules/ memorandums, etc.

In-charge for giving schedules for casual and on-call employees.

Encoding requisitions for functions.

ELEGANT CIRCLE INN

FUENTE OSMENA

CEBU CITY

ROOM ATTENDANT

All room attendant duties and responsibilities.

ON THE JOB TRAINING:

FRONT OFFICE DEPT.

COST CONTROL DEPT.

FINANCE DEPT.

HUMAN RESOURCES DEPT.

ENGINEERING DEPT.

HOUSEKEEPING DEPT.

SALES AND MAREKTING DEPT.

FOOD AND BEVERAGE DEPT.

EDUCATIONAL BACKGROUND:

o Bachelor of Science in Hotel and Restaurant Management o Graduated: October 1997

o University of Cebu

o Sanciangco St. Cebu City, Philippines

TRAININGS, SEMINARS AND CONVENTIONS ATTENDED:

BOECKER FOOD SAFETY Dubai, UAE Sept. 2010

CROWD MANAGEMENT Norwegian Cruiselines May 2008

UNITED STATES PUBLIC HEALTH Norwegian Cruiselines May 2008 BASIC SAFETY TRAINING University of Cebu May 2007

Includes: Personal survival Techniques

Fire Prevention and Fire Fighting

Elementary First Aid

Personal Safety and Social Responsibility

Safety and Environmental Policy

CORPORATE ENVIRONMENTAL RESPONSIBILITY Norwegian Cruiselines Sept. 2007 HAZARDOUS WASTE MANAGEMENT Norwegian Cruiselines Jan. 2007 COUNCIL OF HOTEL AND RESTAURANT MGT. Cebu Grand Convention Jan. 1997 HUMAN RESOURCE DEVELOPMENT University of Cebu Feb. 1997 FRONT OFFICE DEPT. SEMINAR University of Cebu July 1997 FOOD & BEVERAGE W/ FINE DINING University of Cebu July 1997 HOUSEKEEPING DEPT. SEMINAR University of Cebu July 1997 WINE & SPIRIT CONCOCTION SEMINAR University of Cebu Sept. 1995 PERSONAL DATA:

AGE: 45

WEGHT: 179 lbs

HEIGHT: 5’2”

SEX: Female

CITIZENSHIP: Filipino

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