Sales Associate Front Desk

Skills Summary

Microsoft Word, Excel, Spreadsheet, and outlook

Education

Queens Preparatory Academy, High School Diploma, Class of 2011 Liberal arts studies with a culminative GPA of a 3.4. Work Experience

Gap INC – Garden City, New York

Sales Associate / June 2011-December 2013

• Described merchandise and explained use, operation, and care of merchandise to customers.

• Answered questions regarding the store and its merchandise.

• Placed special orders or called other stores to find desired items.

• Watched for and recognized security risks and thefts, knowing how to prevent or handle these situations.

• Inventory stock and requisition of new stock.

• Placed prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

• Changed or rotated window displays, interior display areas, or signage to reflect changes in inventory or promotion.

• Developed ideas or plans for merchandise displays or window decorations.

• Dressed mannequins for displays.

Sunglass Hut – Elmhurst, New York

Sales Associate / January 2013-November 2016

• Greet customers and ascertain what each customer wants or needs.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires,

Nathalie DeSouza

902 BlackberryTrl

Loganville,GA 30052

*****************@*****.***

908-***-****

2

• Compute sales prices, total purchases and receive and process cash or credit payment.

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

• Ticket, arrange, and display merchandise to promote sales. Blink Fitness – Kew Gardens, New York

Front Desk Clerk / February 2014-August 2016

• Greet persons entering establishment determine nature and purpose of visit, and direct or escort them to specific destinations.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

• Hear and resolve complaints from customers or the public.

• Clean facilities such as floors and locker rooms

• Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.

AT&T – Massapequa Park, New York

Sales Associate / August 2016-April 2017

• Assist customers in picking the right data plan.

• Sell cell phones, DirecTV, and home security.

• Fix phones externally and assist in billing issues.

• Cashier, compute sales, inventory count.

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