Warehouse Supervisor Customer Service

Mobile # +966-*********

E-mail:******@*****.***

Saudi Arabia

Mohammed Iqbal

Information

Marital Status: Married

Nationality: Pakistani

Language: English, Arabic & Urdu

Place of birth: Sialkot, Pakistan

Driving License: Saudi Arabia & Pakistan

Objective

Seeking to obtain a responsible position in logistics and warehouse management where my skills, knowledge and experience will be contributed towards the improvement of the company. My innovative ideas and active personality should assist me a lot in adding to the company’s growth.

And also to can obtain a challenging, rewarding position with proven success and expertise in the food and hospitality industry. I am highly organized, with excellent interpersonal skills.

Experience

2010 – Aug.2015 Established my own of middle eastern/western Fast food restaurant in Riyadh.

Oct. 2015 - Till Date working in (touSSacs) Centria Mall, Olaya road, Riyadh Saudi Arabia

Extensive experience in high profile planning, execution and management of supply chain solutions in both existing and startup organizations. Senior level supply chain/ logistics management professional with over 15 years proven record of applying appropriate practical logistics/supply chain solutions that meet business needs in multinational organizations while minimizing risks. Exceptional problem solver with ability to define.

Skills: With all my experience while working at restaurant. I have excellent management skills. Good organizational skills allow me for dealing with diverse tasks and staff. I am able to manage multiple tasks. Self –discipline and great efforts are my principal.

Key Strength:

Budgeting and cost controls

Inventory management

Quality control

Safety sanitation

Strategic marketing and sales

Customer service excellence

2000 – 2010 Harvey Nichols Riyadh, (Alfa International Co. Ltd.) Saudi Arabia. Tel. +966-**-*******), Website: www.harvey nichols riyadh.com facebook : Harvey Nichols Riyadh

Warehouse Assistant Manager (Employee # 249)

Harvey Nichols Riyadh is one of the famous retail chains with renowned brand in Fashion apparels, cosmetics and Food Products.

Dealing with Local and International Suppliers and Buyers regarding shipment delivery and order status.

Contact with local supplier to validate the data of summary purchase order.

Coordinate with suppliers for the order confirmation / pro forma invoice make them aware about the company policies by sending them our company standard operational procedure and Terms & Conditions.

Validate the information and cost on the order confirmation / pro forma invoice with the purchase order.

Provide the shipping instructions to the supplier and request for the required documents to clear the shipment from customs.

Dealing with local and international forwarders regarding pick up and delivery of shipments.

Inform to logistics department for any missing and damage items from shipment.

Actively manage relationships with local suppliers on a day to day basis, and ensure suppliers understand Harvey Nichols expectation of them.

Contacting with logistics department for mark up to enter the order in TIMS software (Timely Information Management Solution).

To check the complete information of merchandise like style number, description, color, cost price and retail price in TIMS.

Preparation and studying analysis report brand and department wise.

Providing assistance to other related departments regarding shipments and general queries.

To ensure that all products in the warehouse meet the company standards of quality in order to provide complete customer satisfaction.

Prepare numerous reports for the management like monthly shipments report, upcoming shipments report consumable items report and generate regular reports stock on hand, picked quantities versus orders, aging of stock on hand as required by the business to ensure contractual requirements and service levels are being met.

Formulating strategy for warehousing and distribution management

Coordinate with the Merchandising team to ensure redundant stock within the warehouse is kept to minimum levels at all times.

Ensure that the merchandise is properly arranged; brand wise for daily replenishment and also consumable & miscellaneous items are arranged.

Ensure that replenishment stock are sent/ delivered to the stores on daily basis.

Work with Finance on a weekly basis to identify and addressed any variances between invoiced amount, actual received amount and the shipment files.

Achievements:

Received a commendation letter from Management of Harvey Nichols in year 2002.

Received appreciation certificate from Management of Harvey Nichols on completing 05 years with successfully.

1992–2000 Ahmed H. Fitaihi Company (Fitaihi & C0.) Fitaihi Center, Madina Road, Jeddah 21461, Saudi Arabia

Tel: 012-*******

Website: www.ahmed-fitaihi.com, Facebook: Ahmed Hassan Fitaihi

Warehouse Supervisor

Fitaihi Center is a luxury lifestyle store, renowned in Saudi Arabia for the breadth and depth of our exclusive fashion of Diamond/gold jewelry and world’s very much known multi brands of ladies hand bags, perfumes, kid’s wear, Men’s wear, women’s wear and home ware.

Managed in Riyadh (Saudi Arabia) branch a full service department of 8 staff members, encompassing shipping & receiving, pickers and packers; monitored Commercial & Warehouse Operations.

Coordinate the movement of products with Head office and out to the departments and pre-alerts the departments re: delivery dates & timings.

Day to day management of local sale orders (SO) including replenishment, launches and stock push orders.

Manage daily inbound and outbound warehouse and logistics operations and ensure all administrative tasks are completed as required

Assured that all inbound goods received in and maintain appropriate control systems, dealing with any discrepancies in order provisions.

Ensure physical products movements are accurately documented.

Assist with the development and enforcement of robust inventory/ stock policies.

Education

1984 – High secondary school certificate, Board of Intermediate & Secondary Education, Gujranwala, Pakistan

Computer

1991- Diploma course in computer

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