Customer Service Representative

Karen Brown

Summerville, SC

Authorized to work in the US for any employer

Work Experience

Guest Specialist

Captain D's Seafood Restaurant - Summerville, SC

November 2020 to Present

I do prep work in mornings and help on front counter by serving customers and making sure the dining room is cleaned, and if needed, prep again in the afternoon. I also take the food to customers in the dining room or out to their cars, and clean off their tables afterwards. Lead Custodian

Diversified Maintenance System - Greenville, SC

February 2020 to Present

I clean and sanitize department stores, run sweeper machine, run T1 machines, use ez trap or dust mop on floors, clean restrooms, mop floors, remove trash from stores inside and out. Spot clean windows and doors, dust vents, and any other work I see needs to be done. Team Member

Arby's - North Charleston, SC

September 2019 to Present

Cashier, stocker, clean dining room and bathrooms, serve customers Housekeeping

Hampton by Hilton - North Charleston, SC

April 2019 to July 2019

Cleaned rooms and lobby area. Worked in lobby.

Deli Clerk

Publix - Goose Creek, SC

July 2018 to November 2018

Done various jobs in the deli.. Made subs, sliced meats and cheeses, met needs of all customers, worked hot case, and cleaned up..

Customer Service Representative

MR. K'S PIGGLY WIGGLY - Summerville, SC

June 2018 to July 2018

Serve customers

Shift Leader

Hardees - Summerville, SC

July 2017 to June 2018

Shift leader.. All duties pertaining to the position.. Dunkin Donuts Crew Member

Dunkin' Donuts - North Charleston, SC

August 2016 to July 2017

Served customers and cashiering during the day and baking after hours at night. Days Inn

Yogii - North Charleston, SC

June 2015 to August 2016

Cleaned rooms and tended to customer needs.

Education

Ged

Fort Dorchester High School

Skills

• Customer Service Skills, cook, cashiering, cleaning. (10+ years)

• Food Preparation

• Food Safety

• Shift Management

• Custodial Experience

• Floor Care

• Food Service

• Laundry

• Serving Experience

• Meal Preparation

• Commercial Cleaning

• Guest Services

• Food Production

• Cash Handling

• Cleaning

• Food Handling

• Kitchen Experience

Certifications and Licenses

Driver's License

Assessments

Food Service: Customer Situations — Familiar

October 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Familiar

Verbal Communication — Highly Proficient

October 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Work Style: Reliability — Highly Proficient

October 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Work style: Reliability — Highly Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Cleaner fit — Highly Proficient

February 2022

Measures the traits that are important for successful cleaners Full results: Highly Proficient

Attention to detail — Familiar

October 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Retail customer service — Familiar

March 2022

Responding to customer situations in a retail setting Full results: Familiar

Manufacturing fit — Proficient

November 2021

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Dog & cat groomer — Completed

March 2022

Dog and cat grooming in a salon setting

Full results: Completed

Work motivation — Familiar

February 2022

Level of motivation and discipline applied toward work Full results: Familiar

Filing & organization — Completed

February 2022

Arranging and managing information or materials using a set of rules Full results: Completed

Customer focus & orientation — Highly Proficient

February 2022

Responding to customer situations with sensitivity Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I have many years of cleaning, customer service skills, cashiering, cooking, some computer skills, work well with others, have handle incidents with angry or displeased customers, I am a fast learner, and just love helping people the best way that I can..

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