Service Representative Human Resource
Resume:
P O Box ***; Faunsdale, AL *****; 334-***-****;
****************@*****.*** Felicia Collins
Objective
Seasoned human resource specialist seeking a career to help others. Eager and motivated to put skills to work.
Experience
2017- Current Whitfield Regional Hospital = Executive Human Resources Director
● Supervise the overall operation of the Office of Human Resources
● Monitor the recruitment and hiring process to ensure compliance with applicable employment laws.
● Develop institutional policy referencing Human Resources Counsel employees and provide information on benefit and retirement options
● Handles discipline and termination of employees in accordance with policy
● Prepare and submit annual planning and evaluation documents
● Monitors and ensures accuracy of reports and metrics from the organization Human Resource Information System (HRIS).
● Establish and maintain positive, effective working relationships with other administrative colleagues, faculty members, and staff
● Demonstrate the highest standards of confidentiality, ethics, loyalty, honesty, and integrity
● Supervise employment verifications
● Monitor the attendance reporting system
● Participate in professional development activities
● Assist with reviewing, revising and submitting position descriptions
● Assist with marketing all benefits on an annual basis
● Demonstrate the ability to analyze complex instructions pertaining to HR
● Develops and implements departmental budget
● Performs other duties as required by CEO
2006 - 2917 WestRock Demopolis, AL Human Resource Generalist II
Performed duties related to PSM and contractor testing
Coordinate and Administer test to employee’s in all areas of the mill
Administer policies and procedures; establish and maintain employee files and records Participate in recruiting and hiring practices and training
Participate in the Nowlin Selection Process, pre-employment tests and conduct interviews Prepare for distribution daily ship balance reports
Maintain Bill Of Lading (BOL) for open/closed orders
Preparing and submit sample request for customers
Preparing and submit FDA letters for customers
Process Payroll (KRONOS), PeopleSoft, Concur, Training Mine, JDE, Compliant Pro, Infinium Coordinate and collaborate all training for ISO audit purposes 2001 - 2006 Citation Marion Marion, AL Human Resource Generalist
Human resource assistant
On-site liaison for employee benefit programs including health and dental insurance benefits and issues Prepared and processed discipline information for employee’s dail y
Managed and processed weekly Sickness & Accident (S&A) benefits for employee’s Qualified ISO 9001 Internal Auditor
Prepared and distributed weekly manpower information for management
Handled and presented information on behalf of the company for unemployment claims for court hearings Performed payroll duties
AS 400, Infinium
2000 - 2001 United States Postal Service Faunsdale, AL Postmaster
Performed all duties in post office
Sorted and distributed all mail
Scanned and distributed packages according to USPO requirements
Prepared and submitted daily financial reports for submission to governmental authorities Served as customer service representative for postal service 334-***-**** ****************@*****.***
Felicia Collins
1998 - 2001 Faunsdale City Hall Faunsdale, AL Town Clerk
Generated, printed and mailed water bills for customers
Scheduled town hall meetings and resolved any issues for town and customers
Prepared federal and state tax reports
Collected and deposited daily funds from water bills and other income received
Prepared daily financial report from water revenues
Processed and payed bills for the town
Prepared payroll for town employees
Balanced finances for town
Worked very close with the mayor to maintain ethical relationship with customers Education
2021-2022 Auguste Escoffier School of Culinary Arts
2014 Capella University Minneapolis, MN M.S.
Human Services
(Specialization: Multidisciplinary Human Services)
(Concentration: Public Policy & Management)
2012 Athens State University Athens, AL
B.S.
Human Resource Management
2006 WCCS Selma, AL
A.A. S.
Business Administration
334-***-**** ****************@*****.***
Felicia Collins
References:
(1.)Virginia Norman
Juvenile Probation Officer
Linden Courthouse
P O Box 268
Demopolis, AL 36732
334-***-**** (w)
334-***-**** ( c )
********.******@********.***
(2.) Tayanta Holin
Director of Respiratory
Whitfield Regional Hospital
105 U S Hwy 80E
Demopolis, AL 36732
******@***********.***
(3.) Carmon Paige
Director of Human Resources
Marion Military Institute
1101 Washington St.
Marion, AL 36756
334-***-**** ( c )
334-***-**** feliciacollins37@g
mail.com Felicia Collins
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